Description:
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO
The Sales Administrator Lead is responsible for overseeing the day-to-day operations of the national Sales Administrator team, reporting to the Director of Sales to ensure that the department needs are consistently met.
Day-to-day Responsibilities:
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Lead a national team of Sales Administrators in the day-to-day functions of the Canada Sales Support (CSS) department
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Serve as a primary point of escalation within the Sales Admin team to ensure any issues are addressed efficiently and promptly
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Delegate work across the team as deemed necessary and find creative ways to work efficiently as a team
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Work with the Director of Sales to evolve the scope of the department to meet the changing needs of the business
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Provide regular vendor pipeline reporting for select Preferred Partners (as confirmed by Director of Sales)
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Perform regular Sales Admin duties as part of the CSS team in addition to supervising the department, including but not limited to:
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Provide administrative support of sales in coordination with operations, services, procurement and finance
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Support sales communications and planning, including assisting with content and distribution
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Assist with market data research as needed
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Assist with special projects and assignments
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Coordinate meeting schedules between sales leadership and sales team as well as customers
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Assist sales leadership with strategic initiatives
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Assist in coordinating and planning events for all sales meetings
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Ensure seller compensation plans, commissions and bonus tracking are in place
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Distribute sales and reporting metrics
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Answer/route incoming phone calls
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Process and distribute incoming/outgoing mail
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Assist Account Managers with sales paperwork including proposals and bids
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Register new vendors, setup jobs and submissions
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Research and contact vendors for part numbers, pricing and compatibility
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Provide various administrative support
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Other duties assigned as needed
WHAT WE’RE LOOKING FOR
Must-Haves:
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Minimum of a High school Diploma or equivalent
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Minimum 2-4 years of experience with office administrative functions preferred
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English fluency required with the ideal candidate being bilingual in both French and English
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High proficiency with demonstrated experience utilizing NetSuite and Office suite (Word, Excel, PowerPoint)
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Ability to balance multiple tasks with changing priorities
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Ability to work and think independently and ensuring to meet deadlines
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Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
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Excellent attention to detail
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Must have clear and professional communication skills (written and oral) both internally and externally
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Demonstrated customer service focus and client communication skills
WHY YOU’LL LIKE WORKING HERE
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Medical benefits, including vision and dental
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Paid holidays and PTO
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Enjoyable and dynamic company culture
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Training and professional development opportunities
MORE ABOUT US
AVI-SPL is committed to fostering an inclusive, equitable, and accessible workplace. We are an equal opportunity employer and encourage applications from all qualified individuals.
All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex (including pregnancy), sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other characteristic protected by applicable federal or provincial legislation.
AVI-SPL is committed to providing accommodations for applicants with disabilities throughout the recruitment and selection process, in accordance with applicable accessibility legislation. Accommodations are available on request for candidates taking part in all aspects of the hiring process.
AVI-SPL reserves the right to alter work hours and work location as necessary, in accordance with applicable employment standards legislation. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
