Job Posting: Physiotherapy Assistant / Medical Office Assistant (MOA)
Clinics: Skyview Ranch Physiotherapy & North-West Physiotherapy
Position: Part-Time or Full-Time
Start Date: ASAP
Location: Calgary, AB
Skyview Ranch Physiotherapy and North-West Physiotherapy are multidisciplinary clinics providing services including physiotherapy for motor vehicle accident claims, WCB claims, extended health care/private patients, chiropractic care, acupuncture, and Traditional Chinese Medicine.
We are currently looking for an experienced, friendly, energetic, and organized individual to join our team as a Physiotherapy Assistant / MOA. This position will primarily involve assisting physiotherapists and other practitioners with patient care, treatment room preparation, modality setup, and clinic flow, along with front-desk and administrative support as needed.
Responsibilities
The successful candidate’s duties will include, but are not limited to:
- Assisting physiotherapists with patient flow and treatment room management.
- Preparing patients for physiotherapy treatments as directed by the therapist.
- Setting up and removing treatment modalities such as heat, ice, TENS/IFC, ultrasound, laser, shockwave, and other equipment under the direction of the therapist.
- Cleaning and sanitizing treatment beds, equipment, exercise areas, and treatment rooms after each patient.
- Assisting patients with basic supervised exercises as instructed by the physiotherapist.
- Helping patients safely use exercise equipment in the clinic.
- Preparing treatment rooms, supplies, linens, towels, and equipment before and after treatments.
- Supporting therapists with patient positioning, comfort, and safety during treatment sessions.
- Monitoring patients during modalities and informing the therapist of any concerns or discomfort.
- Assisting with basic home exercise program demonstrations only as directed by the physiotherapist.
- Maintaining cleanliness and organization of the gym area, treatment rooms, laundry area, and clinic supplies.
- Performing laundry duties, stocking supplies, and ensuring treatment areas are ready for use.
- Helping maintain smooth patient flow between reception, treatment rooms, and exercise areas.
- Greeting patients and visitors in person and over the phone in a professional and friendly manner.
- Scheduling patient appointments in person and by telephone.
- Maintaining patient information, insurance details, and financial records.
- Collecting payments and assisting with billing, filing, spreadsheets, and third-party claim processing.
- Processing incoming and outgoing mail, courier packages, and faxes.
- Performing bank reconciliation and other clinic support duties as assigned by the Clinic Director.
Qualifications
- Previous experience in a physiotherapy clinic, chiropractic clinic, rehabilitation clinic, or medical office is preferred.
- Experience as a Physiotherapy Assistant is an asset.
- Strong communication skills and professional telephone etiquette.
- Friendly, positive, enthusiastic, and patient-focused attitude.
- Reliable, dedicated, organized, and able to multitask in a busy clinic environment.
- Comfortable assisting patients in a clinical treatment setting.
- Ability to follow instructions from physiotherapists and work as part of a multidisciplinary team.
- Working knowledge of Microsoft Office.
- Ability to learn clinic software systems and adapt to new responsibilities.
- Must be professional, punctual, and willing to help with both clinical and administrative tasks.
How to Apply
Interested candidates are invited to submit their resume for consideration.
Skyview Ranch Physiotherapy
North-West Physiotherapy
Job Types: Full-time, Part-time
Pay: $15.00-$19.00 per hour
Benefits:
Work Location: In person
