Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. Must have prior experience. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental office operations, electronic medical records, and multi-line phone systems. Prior experience with dental software such as OpenDental. The Dental Receptionist plays a vital role in ensuring smooth office operations and a positive patient experience.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Schedule, confirm, and reschedule patient appointments using dental software
- Manage multi-line phone systems to answer inquiries and direct calls appropriately
- Verify patient insurance information and update electronic medical records accurately
- Collect payments and explain billing procedures to patients
- Maintain organized patient files and ensure confidentiality of medical information
- Assist with administrative duties such as data entry, filing, and correspondence
- Coordinate with dental staff to ensure smooth daily operations at the front desk
- Handle patient check-in/check-out processes efficiently and professionally
Skills
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office environment
- Strong knowledge of dental terminology and electronic medical records systems (Dentrix, Epic)
- Excellent communication skills, both verbal and written, with a friendly demeanor
- Proficiency in office management software and multi-line phone systems
- Ability to multitask effectively in a fast-paced environment
- Attention to detail and strong organizational skills
- Familiarity with medical office procedures and insurance verification processes
- Ability to maintain professionalism and confidentiality at all times
Pay: $33.00-$36.00 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Work Location: In person
