About Alpha Resources Ltd.
Alpha Resources Ltd. is a growing organization providing workforce solutions and operational support to clients across healthcare, social services, shelters, youth facilities, treatment centres, developmental services, and community-based environments.
We are looking for a motivated and organized Workforce Operations Coordinator to support employee training, workforce development, onboarding, compliance, and operational excellence.
This is an excellent opportunity for an early-career professional looking to grow their career in operations management, workforce development, employee engagement, or organizational leadership.
Position Summary
The Workforce Operations Coordinator supports the development, engagement, and readiness of Alpha’s workforce by coordinating training initiatives, employee onboarding, compliance activities, site visits, and operational support programs.
Working closely with Scheduling, Operations, Human Resources, and client partners, this role helps ensure employees are prepared, supported, and aligned with organizational expectations and client service standards.
Key Responsibilities
- Coordinate employee onboarding, orientation, and workforce training activities.
- Deliver training and education related to workplace expectations, professionalism, communication, documentation, policies, and procedures.
- Provide coaching and support to employees to strengthen performance, accountability, and engagement.
- Conduct site visits to client locations across the GTA to support workforce quality and operational compliance.
- Build positive relationships with client representatives and internal teams.
- Maintain employee training records, compliance documentation, and workforce reports.
- Support recruitment activities, employee interviews, and onboarding processes.
- Coordinate mandatory training requirements, certifications, and workforce readiness activities.
- Participate in operational improvement initiatives and special projects.
Qualifications
- Diploma or degree in Human Resources, Social Work, Psychology, Human Services, Community Services, Child and Youth Care, Business Administration, or a related field.
- 1–2 years of experience in workforce coordination, training, employee engagement, recruitment, operations, social services, healthcare, or a related field.
- Strong communication, presentation, and relationship-building skills.
- Ability to support and coach employees professionally.
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Proficiency with Microsoft Office Suite.
- Valid Ontario Class G Driver’s Licence and access to a reliable vehicle.
- Clear Police Check.
Assets:
- Experience working in healthcare, social services, shelters, developmental services, or community-based environments.
- ASIST, CPI, Mental Health First Aid, or Train-the-Trainer certification.
What We Offer
- Competitive hourly rate: $22.00 – $26.00 per hour based on experience
- Mileage reimbursement for authorized travel to client sites in accordance with company policy
- Paid vacation
- Extended Health Benefits
- Group RRSP
- Mentorship and coaching support
- Professional development opportunities
- Opportunity for career growth within a rapidly expanding organization
Why Join Alpha?
At Alpha Resources Ltd., we believe strong teams create strong services. This role provides an opportunity to make a meaningful impact by supporting employees, strengthening workforce quality, and contributing to excellent service delivery for our clients.
If you are passionate about people, training, operations, and continuous improvement, we would like to hear from you.
Pay: $22.00-$26.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Ability to commute/relocate:
- Scarborough, ON M1R 3C3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have a valid Ontario Class G Driver’s Licence and access to a reliable vehicle?
- Are you comfortable travelling regularly to client sites throughout the GTA?
Willingness to travel:
Work Location: In person
