As a Housekeeper at Crown Isle Resort, you are responsible for maintaining high standards of cleanliness, safety, and presentation throughout our Villa accommodations. Your attention to detail and commitment to quality help ensure that every guest arrives to a spotless, well-prepared room and enjoys a comfortable stay.
Training and support are provided to help you succeed in this role.
Key Responsibilities:
Guest Rooms & Public Areas:
- Clean and service guest rooms, including bedrooms and bathrooms, to established resort standards
- Strip beds of used linens and remake beds with fresh linens
- Replace towels, toiletries, and in-room amenities to ensure rooms are fully stocked for arriving guests
- Dust, polish, and clean furniture, fixtures, wall hangings, windows, doors, mirrors, and surfaces
- Wash and sanitize bathroom areas, including tubs, showers, toilets, sinks, and walls
- Vacuum carpets and wash all floor surfaces
Organization & Supplies:
- Set up and maintain cleaning caddies with required supplies
- Keep storerooms clean, organized, and well stocked to support efficient daily operations
- Restock guest room items such as hangers, extra pillows, blankets, and literature
Safety & Quality Checks:
- Inspect lights, remotes, doors, and window locks to ensure they are in proper working order
- Report maintenance concerns or unsafe conditions promptly to management
- Follow all safety procedures and cleaning standards
Team & Guest Interaction:
- Maintain a friendly, positive, and professional demeanor with guests and team members
- Support the housekeeping team with additional duties as assigned
Qualifications & Experience:
Required:
- Basic knowledge of cleaning principles and proper use of cleaning products
- Ability to safely operate standard housekeeping equipment
- Ability to perform physical tasks including bending, stooping, reaching overhead, and lifting up to 50 lbs
- Ability to communicate effectively with guests and coworkers
- Flexibility to work varied schedules, including weekends and holidays
Assets:
- Previous housekeeping or hospitality experience
- Strong attention to detail and time-management skills
- A positive attitude and pride in maintaining clean, welcoming spaces
What We Offer:
- An opportunity to grow with an employer that offers a variety of career paths within Crown Isle Resort and our subsidiary companies
- Medical and dental benefits once eligibility requirements are met
- Discounted room rates at Crown Isle Resort, Crown Mansion Boutique Hotel, and all STASH Hotel partners
- Free golf privileges
- Discounted food and beverage
- Complimentary access to the on-site gym
- A supportive, professional, and fun team environment
Thank you for your interest in joining the Crown Isle team. We appreciate all applications; however, only those selected for an interview will be contacted.
Applications may be submitted by email, or resumes with a cover letter can be dropped off at the Crown Isle front desk at 399 Clubhouse Drive, Courtenay.
Job Types: Full-time, Part-time
Pay: $20.00-$21.00 per hour
Ability to commute/relocate:
- Courtenay, BC V9N 9G3: reliably commute or plan to relocate before starting work (required)
Location:
- Courtenay, BC V9N 9G3 (preferred)
Work Location: In person
