À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Join our team and what we'll accomplish together
At TELUS Health, we're transforming how organizations manage retirement and benefits for their employees. Our Retirement & Benefit Solutions team partners with leading Canadian and US companies to implement and modernize Defined Benefit pension, Defined Contribution pension, and Health & Welfare benefits administration platforms.
As a Project Manager, you'll be the connective tissue that keeps our implementation projects on track. You'll work directly with a senior project lead to coordinate complex, multi-team delivery initiatives—helping ensure that our clients successfully transition to modern benefits platforms while our internal teams stay aligned, informed, and empowered to do their best work.
This role sits at the intersection of technology, operations, and client success. You'll see your impact immediately—from the moment you help organize a kickoff meeting to the day a client goes live on their new platform. You'll also have the opportunity to modernize how we work by exploring Agile and DevOps practices, and by leveraging AI tools to streamline reporting and documentation.
If you're organized, detail-oriented, and energized by keeping teams moving forward together, this could be the right fit.
Day-to-day, you'll:
Coordinate implementation delivery across cross-functional teams (Configuration, Data, QA, Product, Development, Integration, Operations, and client stakeholders), keeping everyone aligned on scope, schedule, and milestones
Own project tracking and reporting—creating and maintaining detailed plans, action logs, risk/issue/dependency (RAID) logs, milestone trackers, and status materials that inform leadership and clients
Facilitate working sessions and team meetings, document decisions and action items, and follow up to ensure accountability
Spot risks and dependencies early and partner with senior leaders on mitigation strategies
Prepare client-facing status updates, deliverable tracklists, meeting materials, and follow-up communications—helping maintain strong client relationships and confidence
Support hands-on delivery activities: plan configuration, eligibility rules, enrollment processes, contributions, data migration, systems testing, interfaces, and operational readiness
Uphold PMO governance by applying templates and standards consistently across all projects
Experiment with modern delivery practices (Agile, DevOps, CI/CD) to improve how our teams plan and execute
Use AI tools and copilots to boost your own productivity—drafting meeting notes, summarizing actions, writing status reports, and handling routine communications more efficiently
Contribute ideas to improve how we deliver, report on progress, and work as a team
This role is about solving puzzles. You'll manage multiple dependencies across teams, navigate complexity, and create clarity in situations where there are lots of moving pieces. You'll also be a trusted point of contact for both internal teams and clients who need someone they can rely on.
To succeed, you'll have:
2–3 years of project management experience, ideally supporting:
Defined Benefit pension, Defined Contribution pension, or benefits administration implementations
Benefits technology or software implementations
Client-facing implementation projects
Foundational knowledge of project delivery methodologies—Waterfall, Agile, hybrid, or a mix of approaches
Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment
Hands-on experience with project management tools such as MS Project, Jira, Smartsheet, Azure DevOps, or similar platforms
Practical awareness of pension and benefits concepts like plan rules, eligibility, enrollment, contributions, data exchange, interfaces, testing, and go-live readiness
Comfort using generative AI and automation tools to improve your own productivity, documentation, project tracking, and reporting
It's a bonus if you have:
Experience supporting Defined Benefit, Defined Contribution, or Health & Welfare benefits implementation projects
French language skills or experience supporting French-speaking clients and teams
Hands-on involvement in platform implementations, client onboarding, annual/open enrollment cycles, data migration, or testing activities
PMP certification (or you're working toward it)
Above all: You're organized, proactive, detail-minded, and energized by keeping teams aligned and moving forward. You communicate clearly, take initiative to solve problems, and genuinely enjoy coordinating complex work across multiple groups.
Salary Range: $60,000 - $80,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
You'll be part of a team modernizing benefits administration for thousands of organizations across North America. Your work helps employees access the retirement and health benefits they've earned—so you're contributing to something meaningful. Plus, you'll have opportunities to grow your project management skills, explore new delivery approaches, and leverage emerging technologies like AI to work smarter every day.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
