Company Overview
Do you love telling stories and helping people experience a city from a unique perspective? Interested in a role that combines hosting double-decker tours with ticket sales?
We’re hiring Tour Guides & Ticketing Specialists for Toronto’s double-decker sightseeing tours and other experiences.
Pay: From $17.87 per hour plus commission
Tour Guide & Ticketing Specialist
Seasonal Contract | Toronto Hop-On Hop-Off Sightseeing Tours
We’re a leading sightseeing tour company in Toronto, best known for our iconic open-top double-decker bus tours, and we’re looking for engaging, confident individuals to join our team for the 2026 season.
This role combines hosting and delivering live commentary on double-decker tours with on-site ticket sales for our sightseeing tours and related experiences, all in a dynamic, outdoor environment.
(Contract position through November 2026)
Students of history, heritage, tourism, and related fields are strongly encouraged to apply.
What You’ll Be Doing
- Hosting guests aboard our double-decker sightseeing buses, delivering engaging, story-driven commentary
- Bringing Toronto’s history, neighbourhoods, and landmarks to life for visitors
- Interacting with guests in a friendly, professional manner on and off the bus
- Explaining double-decker tour routes, schedules, and features
- Selling and processing tickets for double-decker tours and other sightseeing experiences
- Redeeming and validating tickets efficiently to keep boarding and guest flow smooth
- Assisting guests in planning their day and choosing the right tour options
- Communicating with dispatch and office staff regarding schedules and operations
- Representing the City Sightseeing Toronto brand with enthusiasm and professionalism
What We’re Looking For
- Comfortable speaking with the public and engaging individuals or groups
- Positive, outgoing personality with strong communication skills
- Interest in storytelling, tourism, or guest experience
- Comfortable with guest interaction and ticket sales
- Reliable, adaptable, and able to work independently
- Flexible availability, including weekends
- Legally eligible to work in Canada
- Second languages are a strong asset
What We Offer
- Full paid training, including tour content, commentary techniques, and ticketing systems
- Fun, people-focused work environment
- Opportunity to develop public speaking, customer service, and sales skills
- Friends & family discounts on tours
- Downtown partner perks
- Staff appreciation events
How to Apply
Email your resume, cover letter, and availability (start date, end date, days per week).Include “Tour Guide & Ticketing Specialist” in the subject line.
Accessibility & Transparency
We are an equal opportunity employer and provide accommodation in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We do not use AI or automated tools in recruitment — every application is reviewed by a real person.
Job Types: Full-time, Part-time, Seasonal, Fixed-term
Contract length: Through November 2026
Schedule: 8- or 10-hour shifts, weekends as needed
Work Location: In person
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 5 months
Pay: From $17.87 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
