Front Desk Administrator
About Us
We are not the kind of office where clipboards get lost and sticky notes run the show. At MI Dental:
- Everything is paperless and digital
- We work smarter with modern technology and systems
- Our patients actually like coming here (and you will too)
About the Role
This is a permanent position and a critical part of our patient experience. From the very first hello, you set the tone.
You will be:
- Welcoming and checking in patients with warmth and professionalism
- Managing phones, emails and schedule
- Handling insurance estimates, claims and reconciliations
- Occasionally performing magic to accommodate last-minute requests
Training & Support: We don’t just throw you into the deep end. You will receive structured training and full support from day one to help you succeed in the role.
Who You Are
- You have administrative or dental front desk/assisting experience (bonus if both)
- You understand how dental insurance works or are eager to master it quickly
- You have excellent communication skills (verbal, written)
- You are upbeat, organized, calm under pressure and genuinely love helping people
- You are tech-savvy and comfortable with digital practice management systems (we use Tracker)
Schedule
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 12:00 PM – 7:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 9:00 AM – 2:00 PM
What We Offer
- A genuinely excellent work environment, positive, organized and team oriented
- Training and mentorship from day one
- Opportunities for growth into expanded roles or Treatment Coordination
- Modern tools and systems that make your work easier
- Competitive pay based on your relevant experience and skill set
How to Apply
If you think you have the mindset, skill set and heart to join a team that values both people and progress, we would love to meet you!
Apply with your résumé and a brief note about why MI Dental feels like the kind of office you would want to call home.
Pay: From $22.00 per hour
Benefits:
Application question(s):
- This role requires working Mondays (9–7), Tuesdays (9–7), Wednesdays (12–7), Thursdays (10–5) and Fridays (9–2). Are you available for this exact schedule?
- At MI Dental we value positivity, teamwork and helping patients feel comfortable. In one sentence, what makes you a good fit for our team?
Work Location: In person
