About Thrive Urban Wellness
Located in the heart of Historic Main Street Newmarket, Thrive Urban Wellness is an award-winning shared space wellness hub and boutique that integrates specialized therapeutic and holistic care with a curated selection of wellness brands and products. Alongside our practitioners, our boutique reflects our commitment to sourcing products that align with our values and support the wellbeing of our community.
About the Role
We are seeking a Marketing & Community Engagement Coordinator to join us working onsite.
This role is ideal for someone who loves connecting with people face-to-face while also using digital tools to grow Thrive’s presence as a local wellness hub. You will welcome clients, support practitioners, and assist boutique operations, while also managing Thrive’s Google Business Profiles (GBP) and Instagram presence, capturing photos and videos, and creating short-form content that highlights services, events, and partnerships.
You’ll help Thrive grow by welcoming new practitioners, strengthening support for our current team, and making more in-person and virtual wellness services accessible to our community.
This role also plays an active part in supporting Thrive’s growth through community-based collaborations, wellness partnerships, ticketed events, and boutique initiatives that generate visibility, engagement, and revenue for the collective.
Key Responsibilities
Client & Community Engagement
- Serve as the first point of contact: greet clients, respond to inquiries, manage bookings and payments.
- Build strong relationships with clients, practitioners, and local community members.
- Support boutique retail operations, including product recommendations.
- Assist with Thrive events (e.g., Wellness Wednesdays) through planning, logistics, and onsite support.
Practitioner & Service Growth
- Support practitioner onboarding (bios, photos, GBP updates, introductions).
- Promote practitioner services and highlight open booking times to help fill schedules.
- By supporting practitioner growth and bookings, you’ll help expand access to therapeutic and holistic care while strengthening Thrive’s role as a trusted community hub.
- Track service utilization and share insights to increase availability and accessibility.
Marketing & Digital Presence
- Manage and optimize Thrive’s Google Business Profiles and Instagram presence through ongoing content planning, posting, engagement, and updates.
- Capture and edit photos and short videos for GBP, Instagram, website content, and events.
- Draft short-form content in Thrive’s brand voice for GBP posts, Instagram content, boutique highlights, and email/newsletter copy.
- Coordinate content scheduling and ensure consistent brand presence across platforms.
- Monitor engagement and provide monthly insights on GBP, Instagram, and community activity.
Product Sourcing, Partnerships & Revenue Growth
- Help research and source trending and traditional wellness products for Thrive’s boutique.
- Build relationships with local businesses, wellness brands, and community partners to support collaborative events, promotions, and cross-marketing opportunities.
- Assist in organizing and hosting ticketed wellness events, workshops, and community experiences that increase accessibility to wellness services while supporting business growth.
- Support the development, promotion, and sales of curated wellness kits and boutique offerings.
- Participate in community outreach initiatives that strengthen Thrive’s visibility and generate new revenue opportunities for practitioners and the collective.
Qualifications
- 2+ years of experience in marketing, communications, community engagement, or customer service.
- Hands-on experience managing and optimizing Google Business Profiles (GBP) and Instagram business accounts.
- Comfortable capturing and editing basic photography and short-form video.
- Basic understanding of SEO, Instagram engagement strategies, and digital content optimization.
- Strong interpersonal skills; confident as the first point of contact for clients.
Proficient With:
- Shopify (POS & online store)
- Google Suite (Docs, Sheets)
- Canva Pro
- Social scheduling tools (Plann by Linktree or similar)
- Organized, reliable, and able to work independently.
Workplace Culture
At Thrive, we work as a collective — a group of independent practitioners and contractors connected by a shared passion for health and wellness. Our culture is rooted in respect, equality, and support for one another. We value autonomy, personal responsibility, and mutual care for our shared space.
Perks & Benefits
- Casual dress
- Flexible schedule within part-time hours
- Profit-sharing opportunities tied to curated wellness kits, boutique promotions, event initiatives, and collaborative growth projects
- 15% staff discount in our wellness boutique
- Company events & community engagement opportunities
Job Details
Job Type: Part-time, onsite (not remote)
Schedule:
Wednesday–Friday, 9:30 AM – 4:00 PM (fixed)
Occasional/optional Tuesday 9:30 AM – 4:00 PM and Saturdays 9:30 AM – 5:30 PM
Pay: CA$18.00–CA$20.00 per hour
If you’re passionate about wellness, community connection, and creative growth, we’d love to hear from you.
Join Thrive Urban Wellness and help grow a community-centered wellness space where people can connect, heal, discover, and thrive.
Job Types: Full-time, Part-time
Pay: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Profit sharing
- Store discount
Education:
- Bachelor's Degree (preferred)
Work Location: In person
