Centre Coordinator
Position Title: Centre Coordinator
Department: Administration
Location: Big Hill Lodge
Reports To: Lodge Manager
Hours: Casual coverage required weekends 7 AM - 3 PM, as well as coverage for holidays
Organization Overview:
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.
RVF Core Values:
Collaboration
Authenticity
Resourceful
Engaged
Position Summary:
The Centre Coordinator plays a vital role in maintaining a safe and welcoming environment for our senior residents. This position requires a detail-oriented individual who takes pride in their service and has a genuine interest in enhancing the quality of life for seniors.
Key Responsibilities:
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Administration:
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Manage phones, email, as well as resident and guest relations.
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General administrative duties.
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Housekeeping:
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Complete required cleaning and sanitation tasks which includes cleaning of common areas as required.
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Food and Beverage
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Complete required food and beverage tasks which may include serving or preparation of the dining room for the next day and other tasks as required.
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Maintenance
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General maintenance tasks which may include snow clearing at entrances.
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Safety and Compliance:
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Adhere to all safety and sanitation policies and procedures.
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Use cleaning chemicals safely and store them according to regulatory guidelines.
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Report any maintenance or safety issues to the appropriate personnel immediately.
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Respond to all building and resident emergencies.
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Resident Interaction:
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Maintain a respectful and friendly demeanor when interacting with residents.
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Be attentive to the needs and preferences of residents, ensuring their comfort and satisfaction.
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Communicate any resident concerns or requests to the appropriate staff.
Qualifications:
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High school diploma or equivalent.
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Previous experience preferred, especially in a healthcare or residential setting.
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Knowledge of cleaning and sanitation products, techniques, and methods.
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Customer service experience.
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Physical stamina to perform tasks, including lifting, bending, and standing for extended periods.
