Join Our Team!
At Whistler Platinum, our properties are held to an exceptional standard - and our Maintenance Technicians are a big reason why. In this role, you'll be on the front lines of keeping our portfolio of luxury homes in top shape, from handling day-to-day repairs and maintenance requests to ensuring every property is guest-ready. If you're hands-on, take pride in your craft, and want to be part of a team that genuinely cares about delivering a world-class experience, we'd love to hear from you.
About the Role, Benefits & Perks
- Comprehensive compensation package including tiered wage based on experience
- Extended Health Benefits (after 12 months)
- Summer seasonal staff housing available
- WB Spirit Pass or annual Lifestyle Spending Account for other recreational expenses
- Fun and supportive work atmosphere, staff socials, and outings
- Flexible schedule to enjoy the Whistler lifestyle
- Discounts to experience Whistler activities
What You'll Do
As a key member of our property operations team, you'll keep our portfolio of luxury homes running flawlessly — ensuring every guest arrives to a property that feels perfect.
- Respond promptly to maintenance requests from guests, homeowners, and internal teams, resolving issues efficiently and to a high standard
- Handle a broad range of hands-on general repairs including plumbing, electrical, carpentry, and HVAC troubleshooting
- Perform regular property inspections and walkthroughs to get ahead of issues before they become problems
- Conduct pre-arrival checks to ensure lighting, heating, appliances, and key home features are all guest-ready
- Perform routine hot tub servicing and upkeep across our portfolio of homes
- Support seasonal projects including winterization and summer readiness
- Coordinate with external contractors when specialized work is required
- Keep accurate records of work orders, completed tasks, and follow-ups
- Maintain tools, supplies, and equipment in organized, working order
- Work closely with our Dispatch, Coordinators, and Guest Services teams to deliver a seamless guest experience
- Other duties as required — flexibility keeps our operation running smoothly
What We're Looking For
- Minimum of 2+ years in property maintenance, plumbing, electrical, carpentry, construction, or a similar trade-based role
- Skilled across multiple trades including plumbing, electrical, HVAC, and carpentry — and confident troubleshooting when things don't go to plan
- A strong communicator who works well independently and collaborates seamlessly with a team
- Detail-oriented and committed to high-quality workmanship on every job
- Comfortable with digital work order systems and mobile communication tools
- Familiar with Whistler and the surrounding area (an asset, but not required)
- Valid BC driver's license required
- Flexible and available for evenings (to 8pm), weekends, and on-call shifts as needed
What Success Looks Like
Nothing slips through the cracks. Guests never notice a maintenance issue because you caught it first, homeowners trust that their property is in good hands, and every home you touch is left better than you found it.
