NOTE:
- Business operates 24/7, open availability is a requirement.
- Please submit your application through this link: https://elvk.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/jobs/preview/8804/?lastSelectedFacet=WORK_LOCATIONS&mode=location&selectedWorkLocationsFacet=300000004438967
Position Overview: As a Bilingual Security Officer, you'll be the face of our Casino, ensuring the safety of our guests, team members, and assets. You'll protect against theft, fraud, and abuse while delivering top-notch service in a fast-paced environment. Duties include monitoring access, escorting guests, assisting with lost and found, and providing first aid when necessary.
Key Responsibilities:
- Monitoring, documenting, and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements.
- Enforcing restricted access by unauthorized persons;
- Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
- Performing identification checks to any guest who appears under 30;
- Referring disputes to the Security Supervisor;
- Conducting regular patrols of the interior and exterior of the property as assigned;
- Escorting guests and team members;
- Performing crowd control as directed;
- Attend to first aid incidents;
- Assisting Security Supervisor with enrolling guests in the Self-Exclusion program;
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualification Requirements
- High School diploma or equivalent required; post-secondary education an asset.
- Two (2) years of experience working with the public in a service role or in the service industry.
- Previous experience or training in security an asset.
Certifications:
- First Aid/CPR and Responsible Beverage certifications are required. CNB provides the necessary training and certification for successful candidates.
- Ability to successfully obtain and maintain a Gaming Registration within the applicable province (New Brunswick).
Skills and Abilities:
- Excellent problem-solving and conflict resolution capabilities.
- Inquisitive, investigative mind, able to identify suspicious behaviors/transactions and make sound judgments based on this.
- A willingness to learn, develop, and achieve new skills for personal and professional development.
- Computer literacy in MS Office.
- Able to organize data with great accuracy.
- Knowledge of privacy legislation an asset.
- Self-motivator with the ability to inspire other team members to enhance the guest experience within the entertainment business.
- Ability to multi-task and prioritize.
- Ability to follow rules, regulations, policies, and procedures at all times.
- Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.
Work Environment Considerations
- Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
- The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including evening or weekend shifts.
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Experience:
- Security Officer: 1 year (preferred)
Language:
Work Location: In person
