* Do not apply if you read through this list and aren't comfortable with the items listed *
Operations Manager – Construction Company
Responsibilities
- Oversee day-to-day company operations across field, office, scheduling, administration, and project coordination
- Act as the operational lead to ensure projects are delivered on time, within budget, and according to company standards
- Develop, implement, and continuously improve operational systems, workflows, SOPs, and internal processes
- Manage company-wide scheduling, manpower allocation, equipment coordination, and resource planning
- Coordinate communication between ownership, project managers, site supervisors, subcontractors, suppliers, and clients
- Monitor operational efficiency and identify opportunities to improve profitability, productivity, and accountability
- Support strategic business planning, growth initiatives, and operational scaling efforts
Financial Management & QuickBooks Responsibilities
- Manage and oversee day-to-day bookkeeping functions using QuickBooks
- Maintain accurate financial records including accounts payable, accounts receivable, reconciliations, payroll coordination, and expense tracking
- Generate and analyze financial reports including:
- Profit & Loss statements
- Balance Sheets
- Cash flow reports
- Job costing reports
- Budget variance reports
- WIP (Work in Progress) reporting
- Monitor company cash flow and proactively identify financial risks or concerns
- Assist ownership with budgeting, forecasting, and financial planning
- Track job profitability and ensure accurate cost allocation across projects
- Review and monitor project budgets, labor costs, overhead, subcontractor costs, and material expenditures
- Ensure all project-related expenses are coded accurately within QuickBooks and internal systems
- Assist with invoice preparation, progress billing, collections, and lien documentation where applicable
- Coordinate with external accountants, bookkeepers, payroll providers, and tax professionals
- Prepare documentation and reporting required for year-end accounting and tax filing
- Maintain vendor accounts, payment schedules, and supplier relationships
- Support pricing analysis and estimate review to ensure target margins are achieved
- Identify financial inefficiencies and recommend cost-control measures
- Develop and maintain KPI dashboards for operational and financial performance tracking
- Ensure compliance with financial policies, internal controls, and company procedures
Project Operations
- Oversee project startup, scheduling, tracking, and closeout procedures
- Monitor project timelines, budgets, and operational milestones
- Work closely with project managers and site supervisors to resolve operational challenges
- Ensure proper documentation is maintained for all projects including contracts, change orders, permits, inspections, and compliance records
- Track and manage change orders, scope adjustments, and project billing impacts
- Review project progress against budget and schedule expectations
- Assist with procurement planning and material coordination
- Monitor subcontractor performance, compliance, and scheduling
- Support quality control and project performance standards across all active jobsites
- Develop systems for tracking labor productivity and field efficiency
Human Resources & Team Management
- Assist with recruiting, onboarding, and training office and field personnel
- Develop accountability systems, performance expectations, and reporting structures
- Manage employee records, certifications, training documentation, and compliance requirements
- Coordinate payroll information, timesheet approvals, and labor reporting
- Support company culture, communication, and leadership initiatives
- Help implement employee performance review systems and operational KPIs
- Address operational conflicts and assist with team problem-solving
Administrative & Compliance Responsibilities
- Ensure operational compliance with applicable construction regulations, safety standards, insurance requirements, and licensing obligations
- Manage company documentation systems and digital filing organization
- Oversee insurance renewals, subcontractor compliance documentation, and WSIB/WCB tracking where applicable
- Coordinate office administration and operational support functions
- Develop reporting systems to improve visibility into company operations and financial health
- Maintain confidentiality of company financials, employee information, and client records
- Assist with contract administration and document management
- Support implementation and management of construction software platforms and operational technology
Strategic & Leadership Responsibilities
- Serve as a key operational advisor to ownership
- Help develop long-term operational goals and business growth strategies
- Identify opportunities for operational automation and process improvement
- Participate in leadership meetings and operational planning sessions
- Build scalable systems capable of supporting company growth
- Take ownership of operational performance metrics and reporting
- Create structure and accountability across departments and teams
- Assist ownership in transitioning from owner-dependent operations toward scalable business systems
Ideal Experience & Skill Areas
- Strong understanding of construction operations, project coordination, and job costing
- Advanced proficiency in QuickBooks and construction-related financial management
- Experience with budgeting, forecasting, bookkeeping, and financial reporting
- Knowledge of construction workflows, subcontractor coordination, and scheduling
- Strong organizational, analytical, and problem-solving abilities
- Ability to interpret financial data and operational KPIs
- Experience implementing systems, processes, and operational improvements
- Excellent communication and leadership skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with construction management software, CRM systems, and Microsoft Office/Google Workspace
- High level of accountability, attention to detail, and operational ownership
Technology, Automation & AI Integration
- Identify opportunities to leverage AI, automation, and technology to improve operational efficiency across the business
- Evaluate, implement, and manage AI-powered tools for administrative, project management, estimating, scheduling, reporting, and customer communication functions
- Develop and maintain AI-assisted workflows to reduce manual data entry, improve accuracy, and increase productivity
- Work with ownership to establish a company-wide AI adoption strategy aligned with operational and financial objectives
- Utilize AI tools to generate operational reports, analyze project performance, identify trends, and support decision-making
- Implement automated reporting systems that provide real-time visibility into financial performance, job costing, cash flow, and key operational metrics
- Research emerging construction technology, AI platforms, and automation solutions to maintain a competitive advantage
- Ensure AI and automation tools are deployed responsibly, securely, and in compliance with company policies and data privacy requirements
- Train office and management staff on the effective use of AI-powered systems and productivity tools
- Lead continuous improvement initiatives focused on reducing administrative workload through automation and process optimization
- Develop workflows that integrate QuickBooks, CRM systems, project management software, and AI tools to streamline company operations
- Measure and report on the return on investment (ROI) of technology and AI initiatives
- Create and maintain standardized operating procedures incorporating AI-assisted processes where appropriate
- Evaluate opportunities to use AI for forecasting, resource planning, scheduling optimization, document management, and operational analytics
Strategic Leadership & Innovation
- Champion a culture of innovation, continuous improvement, and technology adoption throughout the organization
- Act as the internal leader for operational modernization initiatives
- Recommend and implement systems that reduce dependency on manual processes and increase organizational scalability
- Assist ownership in building a technology-enabled business capable of supporting sustainable growth without proportional increases in administrative overhead
Pay: From $100,000.00 per year
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Work Location: Hybrid remote in Markdale, ON
