Dillon’s Small Batch Distillers is looking for Sipping Room Associates to join our Hospitality team for Summer 2026. If you’re passionate about spirits and cocktails, thrive in a fast paced guest environment, and bring positive energy to everything you do, we’d love to meet you. As a Sipping Room Associate, you’ll be at the heart of the Dillon’s guest experience — welcoming visitors, leading tastings and tours, and helping guests discover the stories and craftsmanship behind our spirits.
What You’ll Do
Guest Experience & Hospitality
- Welcome guests into the Sipping Room and create a warm, engaging, and memorable experience.
- Lead guests through guided tastings of our spirits and bitters collection, sharing product knowledge and brand storytelling.
- Assist guests with purchases in the Sipping Room retail space.
Education & Tours
- Lead distillery tours, educating guests on our production process, history, and portfolio.
- Confidently answer guest questions and tailor experiences to different knowledge levels.
Team & Operations Support
- Support day‑to‑day hospitality operations alongside the Dillon’s Hospitality Team.
- Assist with on‑property events and special experiences as needed.
- Maintain a clean, organized, and welcoming Sipping Room environment.
About You
- 2+ years of experience in retail, hospitality, or customer service preferred.
- Smart Serve certification required (Ontario).
- Strong communication skills with a natural ability to engage guests.
- Exceptional time management and attention to detail.
- Comfortable multitasking in a fast‑paced, guest‑focused environment.
- A collaborative, enthusiastic team player with a positive attitude.
- Availability to work weekends (Saturday & Sunday) is required.
- Interest in cocktails and spirits is an asset — we’ll teach you all the ways of Dillon’s.
What We Offer
- Comprehensive training on Dillon’s spirits, tours, and guest experience standards.
- A fun, supportive, and team‑oriented work environment.
- Hands‑on experience within a craft distillery hospitality setting.
- The opportunity to be part of a brand that values authenticity, craftsmanship, and great hospitality.
- Staff discounts on spirits/merchandise. (25%)
- $18 - $19/hour
Our Values:
At Dillon's, we live by 5 core values every day. They are the cornerstone of our culture and the values that we look for in who we hire:
Sense of Urgency
- We value sense of urgency because we are a fast-paced company in a fast-paced industry
- You act as if there is no tomorrow and get it done today
Authenticity
- We value authenticity because we need to stay real
- You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions
Simplicity
- We value simplicity; why use 50 words when you can use 5?
- You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area
Humility
- We value humility; there is no room for egos here
- You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other
Trust
- We value trust because unless we are both trusted and trusting, we will not succeed as a team
- You put trust in others and do your best to never let anyone down
