Overview
Lead a successful manufacturing business with real impact
Watford Roof Truss is a long-standing manufacturer in the construction and building products sector, known for reliable quality, practical problem-solving, and strong relationships with customers and partners. We are investing in the next stage of our growth and modernizing our operations, and we are seeking a service-oriented General Manager to own the business's overall performance and help shape its future.
This is a high-impact role for a strategic, hands-on manufacturing leader who is as comfortable in the boardroom as on the plant floor. You will lead the entire operation – spanning manufacturing, sales, shipping, quality, health & safety, and continuous improvement – and serve as the key link between the board and the leadership team.
Why join Watford Roof Truss?
- Real accountability and span of control
- You will own strategy execution, P&L performance, and day‑to‑day operations, with direct access to the board of directors and a mandate to make decisions that matter.
- Opportunity to modernize and grow
You will lead the adoption of modern systems, digital tools, and AI‑enabled ways of working to improve planning, reporting, and execution across the business.
- Visible impact on customers and people
Your leadership will directly influence safety, product quality, on‑time delivery, and the work experience of the entire team.You will join a company with an established reputation and customer base, at a moment when we’re ready to invest in the next level of operational discipline, leadership capability, and growth.The role: what you’ll lead
- Stable business, evolving for the future
As General Manager, you will be accountable for the overall leadership and performance of Watford Roof Truss, including:
Strategic & business leadership
- Set and communicate a clear short-‑ and long-term direction aligned with the board goals and market realities.
- Develop annual and multi‑year business plans, defining priorities, targets, risks, and required investments.
- Translate business goals into a clear operating plan and measurable objectives across commercial, operational, financial, and people dimensions.
Operational oversight & alignment
- Lead safe, efficient, customer‑focused operations across manufacturing, sales, shipping, quality, and support functions.
- Ensure staffing, materials, capacity, and customer commitments are coordinated and executed effectively.
- Establish a high‑performance operating cadence with disciplined review of production, quality, delivery, safety, inventory, and financial results.
Financial & commercial accountability
- Own the profit and loss performance of the business, ensuring disciplined management of margins, expenses, working capital, and cash flow.
- Review financial and operational data to identify issues, set priorities, and drive corrective action.
- Ensure pricing, quoting, and account strategies support profitable growth and a strong market position.
Leadership, talent & culture
- Build, coach, and develop a strong management team capable of executing strategy and leading high‑performing teams.
- Set clear expectations, provide feedback, and address performance issues in a timely and constructive manner.
- Foster a culture of ownership, communication, cross‑functional alignment, and continuous learning.
Technology, data & modern ways of working
- Champion the practical adoption of technology to improve efficiency, visibility, and decision‑making.
- Identify and support appropriate uses of AI and automation in planning, reporting, administrative, and operational processes, with sound controls and human oversight.
- Lead effectively in a hybrid and distributed environment by establishing strong communication rhythms, clear expectations, and performance visibility.
Safety, quality & risk
- Ensure health and safety remain visible, non‑negotiable leadership priorities across the business.
- Uphold strong quality, compliance, confidentiality, and operational risk management standards.
- Address incidents, deficiencies, and recurring issues with urgency and sustainable corrective action.
Who you are
You are a business‑minded manufacturing leader who combines plant credibility with strategic judgment and modern people leadership. You likely describe yourself as:
- A strategic operator who can move comfortably among the boardroom, the plant floor, and customer conversations.
- A strong business leader who thinks beyond daily output and makes decisions that support long‑term stability and growth.
- A modern people leader who embraces technology, data, and AI‑enabled tools as practical business enablers.
- A collaborative and accountable leader who aligns teams, creates clarity, and drives follow‑through.
- A resilient change leader who can modernize operations while maintaining trust, discipline, and performance.
Experience & qualifications
- University degree or college diploma in engineering, business, commerce, operations, or a related discipline.
- 15+ years of progressive leadership experience in a manufacturing environment, including senior operational or general management responsibility.
- Demonstrated success in P&L accountability, growth planning, operational improvement, and leadership team development.
- Proven experience leading cross‑functional teams spanning operations, sales, finance, and people leadership.
- Experience implementing lean manufacturing, continuous improvement, and cost optimization initiatives.
- Strong understanding of business systems, reporting tools, and technology‑enabled operating models; experience leading in environments with remote or multi‑site collaboration is an asset.
- Experience in truss, building products, engineered wood, or related manufacturing sectors is an asset.
How success will be measured
Over time, success in this role will be reflected in:
- EBITDA and profitability performance.
- Revenue growth and margin improvement.
- On‑time delivery, product quality, and customer satisfaction.
- Production efficiency, throughput, and waste reduction.
- Safety performance and compliance outcomes.
- Leadership team capability, engagement, and retention.
- Adoption of modern systems, reporting discipline, and continuous improvement.
How to apply
If you’re a manufacturing leader who wants the chance to take a successful business to the next level and to build and lead a strong leadership team, we’d like to hear from you. Please respond to this posting with a resume in PDF format.
WRT and Integral HR subscribe to AODA. Any candidate who requires assistance at any stage of the process is advised to contact us for support.
Pay: $150,000.00-$200,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
