Salary - $52,187.2 CAD annually
YMCA Membership upon hire
Full Time (12-month Maternity Leave contract, with possibility of extension)
(some evenings and weekends will be required)
At the YMCA of Niagara, you’ll be part of a purpose-led organization with a clear focus on community well-being. Our work is powered by relationships and grounded in inclusion. We support people of all ages and circumstances with opportunities that build health, belonging, and connection so individuals and families can grow, lead, and give back.
For more than 165 years, we have been part of the fabric of this region, evolving alongside Niagara and showing up where the need is greatest. With a presence in over 125 program sites, we continue to expand what well-being can look like, creating welcoming spaces where more people can participate and feel they belong.
Guided by our shared values of caring, health, honesty, inclusiveness, respect, advocacy, and responsibility, the YMCA offers meaningful roles where your work is felt every day. If you’re ready to bring energy and care to a team that keeps moving forward, you’ll find purpose here.
NATURE & SCOPE
The Program Coordinator – Aquatics is responsible for the planning and development of all aquatics programs, while ensuring the growth and retention of membership through provision/delivery of service excellence.
RESPONSIBILITIES
- Responsible for organizing an efficient swim program in accordance with the YMCA of Niagara Guidelines and Practices, Ontario Health Regulations and TSSA Standards.
- Engages with members to optimize their experience in achieving aquatic goals in order to maximize retention.
- Develop and sustain good member, volunteer, staff and partner relations on a daily basis.
- Assess conflict situations and exercises good judgment in recommending
- Ensure that program areas are staffed accordingly to quickly and efficiently serve members. Act as a back‐up instructor as required.
- Plan and manage departmental budget.
- Human resource management of the staff/volunteer team (recruitment/selection, training, coaching, performance management, recognition).
- Work as a member of the senior staff team to support Branch operations (duty manager responsibilities) and Association initiatives.
- Understand and support YMCA philanthropic initiatives.
- Monitor commitment to service excellence by role modelling and maintaining Y WAY standards.
- To be responsible for the safety and security of members and participants.
- Ensure that program areas are kept safe, clean and organized.
- Adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara.
QUALIFICATIONS
- Post-secondary diploma or degree.
- Current National Lifeguard certification.
- Current YMCA Swim Instructors or equivalent, and LSS Lifesaving Instructors.
- YMCA Canada Aquatic Fitness certification or equivalent is preferred.
- Bronze Cross Examiners are an asset and will be required.
- Minimum 5 years’ experience in an aquatics environment.
- Minimum 3 years staff/volunteer supervisory experience.
- Current Standard/Intermediate First-Aid with CPR C – must be a certificate that meets the Health Regulations (St. John’s, Red Cross, Life Saving Society or Ski Patrol).
- Upon hiring, applicants 18 years of age and older must submit a clear and satisfactory Police Vulnerable Sector Check (PVSC) issued for the YMCA of Niagara.
COMPETENCIES
Leadership
Guides, motivates and inspires self and others to take action to achieve desired outcomes.
Service Orientation
Deliberately identifies and creates opportunities to enhance each individuals YMCA experience.
Quality Focus
Ensures that YMCA programs are superior, identifies issues, and acts quickly to resolve problems that threaten quality, service or values.
Outcome Thinking
Understands YMCA outcomes, develops plans and executes strategies to ensure YMCA programs are remaining relevant.
Coaching and Development
Commits to assisting members, volunteers, staff and self in continuous learning and development.
Planning and Organizing
Establishes a clearly defined and effective course of action for self and others to accomplish short and long-term work goals.
Problem Solving
Identifies an issue and works towards a solution.
Relationship Building and Collaboration
Builds positive interactions both internally and externally to achieve work related goals.
Philanthropy
Demonstrates a personal responsibility for the YMCA as a charity.
Interested applicants are invited to submit an application by noon on June 12, 2026.
Internal applicants are encouraged to apply on our internal job board by logging into their UKG portal and navigating to Myself > My Company > View Opportunities. Internal applicants are also encouraged to notify their supervisor before applying.
All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted by email.
Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.
For more information on other opportunities at the YMCA of Niagara, please visit: ymcaofniagara.org
Preferred
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Standard First Aid
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CRC VSS
