Regional Maintenance Manager
Hull Estates | Calgary, AB
Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.
For more information, please visit www.bgo.com (https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bentallgreenoak.com&data=02%7C01%7CCClement%40Bentallkennedy.com%7Cc5902b10540b42a7708a08d6f694d019%7Cf19bcb6f8f2e4f91a8edf1bad9f375c6%7C0%7C0%7C636967516336894786&sdata=e0NhND06zmBJUbw0Ct7b%2BE6LKKZCsQJSuymVvV7LOP4%3D&reserved=0)
BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.
The Opportunity:
The Regional Maintenance Manager will report to the Regional Property Manager and will be responsible for the preventive, corrective, and emergency maintenance of the property, with a goal to creating a high level experience of customer service to the residents.
What You Will Do:
- Supervise maintenance operations staff;
- Overseeing the complete preventative, routine and unscheduled repairs of HVAC, mechanical, plumbing, lighting, electrical, elevating devices and life safety systems;
- Implementing and practicing the corporate occupational health and safety program;
- Management of waste, recycling and hazardous materials;
- Liaise with regulatory or civic authorities having jurisdiction;
- Manage the tendering of service contracts and capital projects
- Support Maintenance managers day to day operations
- Provide maintenance coverage during vacation
- Build relationships with Service Providers and Suppliers
- Contribute to client reporting, providing feedback and updates on operations and Capital projects
- Ensuring the timely attention to suite turnover work by working alongside the Community Manager and Assistant Manager/Leasing Representative to ensure that the suites are “rent ready”;
- Troubleshoot on-the job problems, concerns and complaints;
- Ensuring all tools and cleaning equipment is maintained and serviced regularly.
- Oversee quality and efficiency of work for both staff and contractors;
- Familiarize with all the emergency operation of electrical, elevator, boiler, fire panel and safety systems, mechanical systems, sprinkler and timer systems;
- Maintaining up-to date MSD work sheets for maintenance products and adherence by the OHS rules and regulations;
- Maintaining up to date service records for all equipment and building as well as complete scheduled tests and preventive maintenance such as filter changes, etc.;
- Ensuring the condition and cleanliness of the entire site, common areas, roof, exterior building, garbage areas etc.;
- Recommending type and quantity of maintenance supplies to be stocked;
- Ensuring high penitential employees are receiving on going coaching and mentoring;
- Other assigned duties.
Customer Service
- Maintain good resident relations, address and document resident complaints and any emergencies in the building which occur during, over and above office hours;
- Further support efforts to ensure resident satisfaction and service delivery through prompt service, ongoing communication and follow up.
Who You Are:
- Education - High school diploma supplemented with post-secondary courses. WHMIS and First Aid Training an asset.
- 4th Class Power Engineering or equivalent technical certificate is an asset
- License - Must have a valid driver’s license and access to a vehicle at all times during employment
- Experience - 5 years experience in all areas of building operations, including mechanical, fire and safety, electrical and HVAC systems. General building construction knowledge and experience. Able to read and review construction drawings.
- Relationship Skills - Ability to communicate effectively and professionally, both oral and written in English, superior ability to develop and sustain cooperating working relationships with staff, contractors, the public and especially tenants.
- Organizational/Multi-Task Skills - Ability to allocate one’s time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, adapt to new ideas and constant changes. Willing to be and available for after-hours callouts in emergency or unavoidable situations.
- Computer Skills - Good knowledge of Word, Excel, Outlook.
- Police Clearance – A criminal verification check is required for employment
At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] (mailto:[email protected]) and include: Job posting #, your name and your preferred method of contact.
We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.
