Job Summary
We are seeking a dynamic and experienced Shift Manager to oversee daily operations within our restaurant or hospitality establishment. The ideal candidate will demonstrate strong leadership skills, a solid background in food service, and the ability to manage a team effectively. This role involves supervising staff, ensuring excellent customer service, maintaining food safety standards, and supporting the overall success of the restaurant during assigned shifts.
Duties
- Supervise and coordinate daily restaurant operations to ensure smooth workflow during your shift
- Lead and motivate team members, including interviewing and onboarding new staff
- Oversee food preparation, cooking, and food handling to meet quality and safety standards
- Manage cash handling procedures and POS transactions using Micros POS or similar systems
- Ensure compliance with food safety regulations and maintain cleanliness standards in the kitchen and dining areas
- Assist with customer service issues, resolving complaints promptly and professionally
- Monitor inventory levels, assist with ordering supplies, and ensure proper food storage practices
- Train staff on food safety protocols, restaurant policies, and service standards
- Support restaurant management in implementing operational improvements and maintaining high performance
Skills
- Proven experience in food service, restaurant management, or hospitality roles with supervising responsibilities
- Strong leadership skills with the ability to manage a team effectively in a fast-paced environment
- Knowledge of food preparation, cooking techniques, and food safety regulations
- Experience with POS systems such as Micros POS or similar platforms for cash handling and order processing
- Excellent customer service skills with a focus on guest satisfaction
- Ability to handle multiple tasks efficiently while maintaining attention to detail
- Strong communication skills for interviewing staff, training team members, and coordinating with management
- Knowledge of restaurant operations including serving, hospitality standards, and kitchen procedures
This position offers an exciting opportunity for individuals passionate about the food industry who are eager to lead teams and enhance guest experiences through effective management.
Pay: $18.50-$19.50 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
