Job Summary
The Housekeeping Supervisor ensures the cleanliness and professional presentation of guest rooms and common areas. As a “working supervisor” and key member of the leadership team, you will lead by example, actively participating in cleaning and preparation tasks alongside the housekeeping team. Your role involves training, coaching, inspecting rooms, preparing room lists, and assisting with scheduling. Clear communication and strong organizational skills are essential for success. Supported by the Housekeeping Manager and the management team, you will contribute to a positive, team-oriented environment while upholding Vantage Hotel’s values.
Perks and Benefits
- Staff housing
- Summer retention bonus $2.00/hr
- staff activities
- health benefits
- reduces rates on select local activities and attractions
Key Responsibilities
Demonstrate Leadership and Development
Daily Operations
- Prepare and assign room lists to Room Attendants when the Housekeeping Manager is unavailable.
- Inspect all rooms to ensure quality standards are met and clear them for the Front Desk.
- Perform housekeeping duties, including bed making, vacuuming, dusting, cleaning bathrooms and rooms, laundry, and general light maintenance.
- Ensure housekeeping rooms and carts are fully stocked with linens, amenities, and cleaning supplies.
- Assist with monitoring inventory of cleaning supplies, linens, and amenities, ordering as needed to control costs.
- Address guest complaints and requests with professionalism and kindness, and proactively engage with guests to enhance satisfaction and accommodate special requests.
- Report technical issues or maintenance needs to the Hotel Manager or Maintenance Manager.
- Assist with training and coaching new employees.
- Ensure compliance with Occupational Health & Safety policies and training.
- Maintain accurate records, such as room status reports, maintenance logs, or incident reports, to support operational efficiency.
Qualifications and Skills
- Grade 12 or equivalent education.
- Experience as a housekeeping room attendant in a hotel setting.
- Experience supervising or leading a team.
- Excellent communication and interpersonal skills.
- Strong leadership, prioritization, problem-solving, and time management skills.
- Ability to work independently and collaboratively within a team.
- Physically capable of performing demanding tasks.
- Self-motivated, customer-oriented, and willing to learn.
- Basic familiarity with hotel management software for tracking room status or assignments.
- Ability to multitask and adapt to changing priorities in a fast-paced environment.
Pay: $20.00-$23.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Are you willing to move to Lake Louise ?
- How soon can you start working with us?
Experience:
- Hotel Housekeepers: 1 year (preferred)
- supervisory: 1 year (preferred)
Work Location: In person
