Job title
Facility & Event Operator
Reports to
Director, Operations
Department
Facilities / Operations
Position Type
Full-time (40 hours/week), salaried
Posting Type
New Position
Salary
$46,000 to $51,000, annually
About the MNjcc
The Miles Nadal JCC (MNjcc) is a vibrant and welcoming hub that celebrates diversity, promotes wellness, and fosters a strong sense of community. Located in the heart of downtown Toronto, we offer inclusive programs in fitness, arts and culture, education, and Jewish life, serving people of all backgrounds and abilities. By joining this dynamic Centre of wellness, culture, community and belonging, you will contribute to the well-being of the community and the fibre of a strong and vibrant downtown core.
Position Summary
The Facilities & Event Operator supports daily building readiness by preparing rooms, completing room turnovers, supporting event setups, and helping ensure spaces are clean, organized, safe, accessible, and ready for programs, rentals, meetings, and events. As part of the Facilities team, this hands-on, setup-focused role provides practical support for room setups, turnovers, event readiness, and basic facilities support, including basic audiovisual (A/V) setup, cleanliness oversight, and overall building presentation. This role will also work closely with experienced building operators to learn broader facility operations over time and build the skills needed to support additional facility tasks as training, experience, and operational needs allow.
Schedule Information
· Full-time (40 hours/week), salaried.
· Schedule may include mornings, evenings, weekends, holidays, occasional special events, and occasional urgent facility support outside regular hours, as directed by the Director, Operations.
· This position is an in-person role and requires working on-site.
Primary Duties and Responsibilities
Facility & Event Operations
- Review daily and weekly setup requirements, schedules and changes, room bookings, event needs, and changes to ensure spaces are prepared accurately and on time.
- Set up, reconfigure, and tear down meeting rooms, program spaces, event venues, and rental areas by arranging tables, chairs, furniture, equipment, podiums, and supplies in accordance with event requirements.
- Complete room turnovers between programs, meetings, rentals, and events, ensuring each space is clean, safe, accessible, and ready for its next use.
- Support the successful delivery of programs and events by responding promptly to set-up adjustments and operational requests.
Audio-Visual Support
- Support with basic A/V equipment set up, testing, and troubleshooting, including projectors, screens, monitors, microphones, speakers, podiums, cables, and adapters.
- Escalate complex A/V, network, livestreaming, theatre, or technical production issues to the appropriate internal or external support resources.
Building Operations
- Conduct regular building rounds to identify and report maintenance issues, safety hazards, cleanliness concerns, service interruptions, and facility deficiencies.
- Work alongside experienced building operators to learn building systems, daily facility routines, maintenance procedures, equipment checks, and broader facility support tasks.
- Help maintain the overall presentation and operational readiness of public spaces, program rooms, event venues, back-of-house areas, and exterior entrances.
- Complete assigned work orders, general repairs, maintenance tasks, and other facility support responsibilities, as trained and assigned.
- Monitor the condition of furniture, setup equipment, AV accessories, carts, and operational supplies, reporting damaged, unsafe, or low-stock items.
Cleanliness & Safety
- Perform routine cleanliness inspections of program and event spaces, reporting service gaps and coordinating follow-up with the contracted cleaning provider as required.
- Support pool deck readiness and complete assigned pool deck maintenance duties, as trained and assigned, while reporting any pool, whirlpool, mechanical, chemical, or public health concerns to the Facility/HVAC Operator and Director, Operations.
- Participate in emergency preparedness activities, including fire drills, life safety procedures, evacuation support, and other building safety initiatives.
Operational Support
- Support contractor and vendor access, escorting, deliveries, inspections, and scheduled maintenance activities, and follow-up as required.
- Maintain accurate records by updating the organization's work order and task management system, documenting completed work, reporting deficiencies, and identifying follow-up actions.
- Perform other related duties as assigned to support the safe and effective operation of the Miles Nadal JCC.
Expectations
- Lead with initiative and step in when needed to support priorities.
- Create and support a strong, collaborative team environment that drives overall success.
- Communicate clearly and effectively, both in writing and in person.
- Build and maintain strong working relationships across all levels of the organization.
- Abide by the MNjcc Code of Conduct.
- Attend staff training functions and meetings. Participation in social events is optional, unless otherwise specified.
- Some duties and responsibilities may change or be added from time to time, provided such changes are reasonable and consistent with the nature of the role.
Qualifications
- 2+ years of experience in room setups, event setups, facilities, maintenance, property operations, building services, general repairs and maintenance, or a similar environment is preferred.
- Experience with room setups, event setups, room turnovers, work orders, basic A/V equipment, and building operations is an asset.
- Willingness and ability to learn from experienced building operators and develop broader facility operations skills over time.
- Experience supporting cleaning follow-up, contractor or vendor coordination, building presentation, or event readiness is an asset.
- Experience using work order systems, setup calendars, building systems, or similar digital tools is an asset.
- Strong practical problem-solving skills and ability to respond quickly and calmly to urgent situations.
- Ability to work independently with minimal direction and as part of a team.
- Good oral and written communication skills and ability to work professionally with staff, members, clients, contractors, cleaning vendors, visitors, and the public.
- Relevant equivalent experience will be considered. Canadian experience is not required.
- Facilities, maintenance, or building operations background is an asset.
- Must be legally eligible to work in Canada.
Working Conditions
- The successful candidate must be able to meet the physical demands of the role, with or without accommodation, which include frequent walking, standing, bending, lifting, carrying, pushing, pulling, and moving furniture, equipment, and event materials. The role also requires moving equipment, preparing meeting and event spaces, operating basic A/V equipment, and performing other physically active tasks throughout the workday.
- Work may involve exposure to varying temperatures, noise, cleaning products, dust, wet environments, and other typical facility operating conditions.
Salary and Benefits
- Annual salary range: $46,000 to $51,000, commensurate with experience.
- A range of supplemental insurance plans, including medical, dental, life, critical illness, and LTD.
- An employee assistance program.
- Membership for yourself, spouse, and children at the MNjcc fitness Centre, as well as discounts on most programs.
- RRSP matching.
What we offer
- The opportunity to work alongside a collaborative team supporting programs, events, and daily building operations.
- A workplace that embraces diversity, inclusion, and belonging.
- Competitive compensation and benefits.
How to Apply
- Email resume and cover letter to Gerrit Graham-Magill at [email protected] with the subject – “Facility & Events Operator - Application”. Please let us know how you heard about the position.
- Applications will be reviewed on a rolling basis until the position is filled.
- Please note, while we appreciate everyone who applies, we are only able to respond to applicants moving to the next stage of the recruitment process.
- At the MNjcc, we believe strongly in personal connections, and our hiring process is entirely human-driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.
Alternate Formats and Accommodation:
Miles Nadal JCC values inclusivity, collaboration, physical and mental wellness, and fosters the growth and development of staff. We encourage applications from individuals who demonstrate a commitment to upholding the values of equity, diversity, accessibility and inclusion and will contribute to our inclusive environment. You can learn more about our commitments here: https://www.mnjcc.org/learn-about-the-j.
The MNjcc welcomes and encourages applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, people of any and no faith, and others who reflect the diversity of our community, our city, and our country.
Alternate Formats and Accommodation for Individuals with Disabilities:
The MNjcc is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and aims to ensure that dignity, integration, and equality of opportunity are embedded in all aspects of our organization's culture.
In accordance with the AODA, accommodation will be provided throughout the recruitment process for applicants with disabilities. Our human resources department will work with you to arrange reasonable and appropriate accommodation. Please contact David Krygier-Baum at: (416) 924-6211 x6213; [email protected]; or in person by appointment.
Pay: $46,000.00-$51,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Paid time off
- RRSP match
- Vision care
Work Location: In person
