About Us
Superior Power Products Limited is a trusted provider of construction and industrial equipment and services. We pride ourselves on delivering exceptional customer service and maintaining efficient operations.
Job Summary
We are seeking a dedicated and detail-oriented individual to join our team as a Shipper/Receiver & Customer Service Clerk. This dual-role position is ideal for someone who enjoys working in a fast-paced environment and has strong organizational and communication skills. The ideal candidate will have valid forklift training.
Responsibilities
Shipping & Receiving:
- Process incoming shipments and verify contents against purchase orders and packing slips
- Prepare outgoing shipments, ensuring accuracy and proper documentation
- Operate forklifts and other warehouse equipment (certification preferred)
- Maintain inventory records and organize warehouse space
Customer Service:
- Greet and assist customers in person, by phone, and via email
- Process orders and provide product information
- Handle customer inquiries and resolve issues promptly and professionally
- Maintain accurate records of customer interactions and transactions
Qualifications
- High school diploma or equivalent
- Previous experience in shipping/receiving and customer service preferred
- Forklift certification is an asset
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Experience in Microsoft Office required
Job Types: Full-time, Permanent
Pay: $20.00-$28.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
Application question(s):
- describe how you ensure a positive and professional customer experience
Experience:
- Customer service: 1 year (required)
- Forklift: 1 year (required)
- Inventory control: 1 year (required)
Language:
Work Location: In person
