About CompuFix
For over 10 years, CompuFix has proudly served Kingston by providing professional, affordable, and reliable electronics repair services. We specialize in repairing computers, laptops, smartphones, tablets, Macs, gaming devices, and more while delivering outstanding customer service, free diagnostics, quick turnaround times, and quality workmanship backed by warranty. We also support our community by hiring local graduates and creating opportunities for growth.
We're looking for a motivated individual who enjoys technology, solving problems, and helping customers. Whether you already have repair experience or you're eager to learn, we'd love to hear from you.
What You'll Do
Technical Responsibilities
- Diagnose hardware and software issues on computers, laptops, Macs, cell phones, tablets and other electronics.
- Perform repairs including:
- Screen replacements
- Battery replacements
- Charging port repairs
- SSD and RAM upgrades
- Virus removal
- Windows and macOS installations
- Data backup and recovery
- General troubleshooting
- Test repaired devices before returning them to customers.
- Keep repair notes and update work orders.
- Maintain a clean, organized, and professional workspace.
- Assist with inventory management and ordering repair parts.
Sales & Customer Service
- Welcome customers and provide excellent customer service.
- Explain repair options in simple, easy-to-understand language.
- Recommend accessories, upgrades, and additional services when appropriate.
- Answer phone calls, emails, and walk-in inquiries.
- Prepare estimates and process customer payments.
What We're Looking For
Required Qualifications
- Minimum 1 year of experience repairing computers, laptops, smartphones, or tablets.
- Experience working with Windows, macOS, and iOS operating systems.
- Experience performing screen replacements, battery replacements, and charging port repairs.
- Previous sales and/or retail customer service experience.
- A+ Certification, Network+ Certification, or equivalent technical certification.
- Strong troubleshooting and diagnostic skills.
- Excellent communication and customer service skills.
- Ability to work independently while also contributing to a team environment.
- Strong organizational and time management skills.
- Reliable, punctual, and professional.
- Legally authorized to work in Canada.
Why Join CompuFix?
At CompuFix, you'll work with a team that's passionate about technology and helping people. Every day brings something different—from repairing gaming PCs and MacBooks to recovering important customer data or fixing smartphones. If you enjoy solving problems and making customers happy, you'll fit right in.
Schedule
- Full-time
- Monday–Friday
- Some Saturdays may be required
- 7-hour shifts
Pay
Competitive hourly wage based on experience and qualifications.
How to Apply
Apply through Indeed with your resume. Applicants with repair experience are encouraged to include examples of devices they've repaired or any relevant certifications.
CompuFix is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
