Isabella’s is looking to hire two or three new baristas/Front of House staff at our Union Station Cafe location!
We are looking to work with people that are optimistic, good at creating welcoming environments, skilled at making cafe drinks, have customer service experience and are comfortable solving problems in a thoughtful way.
If you’re a people person that loves a sweet treat, is able to work in people-focused environments, and has 1 year of barista experience, you’re kind of the perfect fit for this! We want to hire YOU to join our team! This would be a role good role for someone that wants to:
➡Be the face of Isabella’s – greet guests with warmth, enthusiasm, and a smile
➡Have 1 year or more of barista experience and customer service experience
➡Create a welcoming environment where guests feel like part of the family
➡Become a go-to expert on our menu – from donuts to coffee, you’ll know it all
➡Grow with a brand that’s scaling quickly – plenty of opportunities on the horizon if you want them!
➡Make an impact in people’s day – you’re not just serving treats, you’re creating memorable experiences
What you’ll do:
- Deliver warm, personalized hospitality to every guest — you’re the reason people start their day with a smile
- Take and prepare orders with accuracy, energy, and a bit of flair
- Master our curated drink menu designed by Head Barista John, including staple café favorites and ever-evolving seasonal features
- Craft each beverage with care - from silky lattes to our signature iced matcha creations - and pair them with our famous donuts
- Take donut orders and support customers when making flavour selection
- Keep the café environment sparkling, stocked, and flowing smoothly
- Confidently manage payments and transactions with precision and a friendly attitude
- Jump into opening and closing tasks with ease, making sure each shift starts and ends strong
- Tackle guest needs and feedback with grace, thoughtfulness, and a problem-solving mindset
- Show up as an enthusiastic ambassador for the Isabella’s brand - you make every interaction count
Your experiences and skills:
We’re looking for someone who has one year of barista experience/customer service and thrives in people-focused environments – you love making connections and brightening someone’s day.
Here’s a few more bullet points of what you bring to the table:
- Excellent guest service skills – you genuinely enjoy meeting new people and creating positive interactions
- Ability to multitask and stay cool under pressure – you can juggle a line of guests, keep orders moving, and stay composed
- A passion for good coffee and cafe drinks! You will be an ambassador for our brand and take great pride in what you do
- A love for donuts, and great hospitality – you’re excited to learn about our menu and share that enthusiasm with guests
- Team-oriented mindset – you’re all about collaboration and bringing good vibes to the crew
- Strong communication skills – whether it’s chatting with guests or working with teammates, you know how to keep things running smoothly
- Authenticity – you bring a positive attitude and a sense of integrity to everything you do
Also, in this role, you will be:
- Standing for extended periods of time
- Lifting trays, boxes, and other essentials as needed
- Moving quickly in a fast-paced environment
- Working around heat (ovens, coffee machines) and noise (busy shop, espresso grinders)
- Eating many delish donuts
Job Type:
Part-time (15 - 25 hours per week)
Additional Pay/Benefits:
Hourly wage
Note
- You must be legally entitled to work in Canada. Start date is flexible, with preference given to those that can start immediately.
- This position is for the Isabella’s Union location only.
How to apply:
To submit an application for this position, please send us a brief resume, and cover letter detailing why you’d be a great fit for this job!
In the email subject line, please follow this specific format: BARISTA - YOUR NAME - THE DATE
Applications can be sent to Thalia at [email protected]
Please note that due to the volume of applications, only successful candidates will be contacted. Thank you!
For more info on our brand, locations and donuts, check out our instagram or website.
Job Type: Part-time
Pay: $17.20-$19.51 per hour
Work Location: In person
