RebalanceMD is a best-in-class, multi-disciplinary clinic offering a dynamic, collaborative team environment. We are seeking a full-time Medical Office Assistant (Flex/Support role) to support our physician specialists. This role is ideal for someone who enjoys variety, teamwork, and learning on the job while helping keep a busy clinic running smoothly.
This position focuses on reception and front-desk support, while also assisting MOA team members across different areas of the clinic. The Flex MOA helps cover, support, and learn alongside experienced team members.
Hours: Approximately 7:30am or 8:00am – 4:00pm or 4:30pm
Benefits:
- Extended benefits package after 3 months
- RRSP package for long-term employees
Previous experience working in a medical office is preferred but not required. We are most interested in candidates who bring the right attitude, positive energy, a willingness to learn, and a strong appreciation for customer service. If you enjoy supporting others, adapting to change, and growing your skills over time, we would love to hear from you.
We offer a beautiful, innovative clinic with room for professional growth and development, an amazing team of co-workers, and an energetic, fast-paced atmosphere.
Key Responsibilities may include:
- Greeting and checking in patients and supporting front-desk operations
- Providing reception, phone, and administrative coverage as needed
- Supporting team members during breaks, absences, and peak clinic times
- Scheduling appointments and assisting with patient flow throughout the clinic
- Assisting with test ordering, filing, and general administrative tasks
- Learning clinic workflows and systems with training and team support
- Escalating questions or issues appropriately to senior MOAs, team leads, or leadership
- Contributing to a positive, professional, and patient-centered clinic experience
This role is well suited for someone who is organized, adaptable, enjoys multitasking, and thrives in a team-based environment.
Job Types: Full-time, Permanent
Pay: From $24.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: In person
