Warranty Administration – Service Department Experience Required
Take charge of service operations as a Warranty Administrator at Equipment World!
Do you have service department experience? Enjoy managing workflows, and keeping operations running smoothly by assisting with important manufactures warranty administration? Equipment World is hiring a Warranty Administrator / Service Writer to play a central role in our Service Administration Team and deliver exceptional service. Experience with warranty administration is a strong asset.
Your Role:
- Act as the key link between customers, technicians, Parts, and Rentals
- Schedule and coordinate mechanic warranty assignments and work flow of same
- Oversee warranty claims, work orders, and service documentation
- Assist with monitoring safety certificates, preventative maintenance programs, and inspection records to fulfill warranty expectations
- Manage warranty guidelines, abide by time frames, and utilize vender portals for effecient completion
- Collaborate with the Service Manager to maintain procedures, safety standards, and workflow effectiveness
What You Bring:
- Required: Experience in service departments, mechanical work, or industrial/equipment supply
- Preferred: Experience in the equipment industry
- Warranty administration experience is a strong asset
- Excellent communication, organization, and multitasking skills
- Proficiency with Microsoft Office and web-based applications (SAGE is a plus)
- Proactive, solution-focused mindset with a dedication to quality service
Why Equipment World?
- Starting at $23/hr or higher, depending on skills, experience, and expertise
- Competitive benefits and a supportive, team-focused environment
- Opportunities to grow your skills and advance your career within a trusted, growing company
- Join a company that values your expertise, contribution, and professional growth
At Equipment World, we BUILD Careers.
Accommodation is available throughout recruitment. Apply today and become a key contributor to a team where your skills and experience make a real impact!
Job Types: Full-time, Permanent
Pay: From $23.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Experience:
- Warranty Administration: 1 year (preferred)
- Customer Service: 1 year (preferred)
- Service Writing: 1 year (required)
- Service Department (Mechanical/Industrial): 1 year (preferred)
Work Location: In person
