Avalon Ford Service Department is looking for a friendly, organized, and customer-focused Receptionist/ appointment coordinator to join our team. This position will be the first point of contact for our Service Department. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we’d love to hear from you.
Responsibilities
● Greet customers in a professional and welcoming manner.
● Answer and direct incoming phone calls.
● Schedule service appointments and assist with appointment inquiries.
● Communicate with service advisors and technicians to ensure a smooth customer experience.
● Process payments and maintain accurate customer records.
● Assist with filing, data entry, and other administrative duties.
● Keep the reception area clean, organized, and welcoming.
Qualifications
● Previous customer service or reception experience is an asset.
● Automotive dealership or service department experience is preferred but not required.
● Excellent communication and interpersonal skills.
● Strong organizational and multitasking abilities.
● Proficiency with computers and Microsoft Office.
● Positive attitude, professional appearance, and strong attention to detail.
● Ability to work independently and as part of a team.
What We Offer
● Competitive compensation based on experience.
● Comprehensive benefits package.
● Ongoing training and development opportunities.
● A supportive and team-oriented work environment.
● Opportunities for career growth within our dealership.
If you are passionate about customer service and want to be part of a professional automotive team, we’d love to hear from you.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please.
Pay: From $18.00 per hour
Benefits:
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
