Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency with office software, and the ability to handle multiple responsibilities in a fast-paced environment. The position offers an opportunity to contribute to a welcoming office atmosphere and support daily operations seamlessly.
Responsibilities
- Greet visitors and customers warmly, ensuring a positive first impression
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry with accuracy into various databases, including QuickBooks if applicable
- Handle administrative duties such as filing, photocopying, and organizing documents
- Assist with billing, bookkeeping, and basic financial record keeping as needed
- Maintain a clean and organized front desk area to promote a professional environment
- Support office staff with clerical tasks including proofreading correspondence and managing incoming/outgoing mail
- Provide excellent customer support by addressing inquiries promptly and courteously
- Ensure adherence to office policies regarding phone etiquette and confidentiality
Qualifications
- Proven clerical or administrative experience, preferably in auto repair shops
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry systems
- Experience with QuickBooks or bookkeeping is desirable
- Excellent organizational skills with keen attention to detail
- Exceptional customer service skills and professional phone etiquette
- Ability to multitask effectively in a busy office setting
- Strong typing, proofreading, and organizational skills
- High school diploma or equivalent required; additional certifications in office administration are advantageous
This role is vital in ensuring smooth daily operations while creating a welcoming environment for clients and visitors. We value professionalism, efficiency, and excellent communication skills in our team members.
Pay: $17.00 per hour
Benefits:
Work Location: In person
