Join one of Canada's most respected automotive groups and play a key role in delivering an exceptional customer experience. Jim Pattison Toyota Downtown is seeking a highly motivated and customer focused Financial Services Manager to join our Business Office team.
As a Financial Services Manager, you will work closely with customers and the sales team to arrange vehicle financing, present protection products, and ensure all transactions are completed accurately and efficiently.
A day in the life
- Meet with customers to review financing and leasing options tailored to their needs.
- Present and explain finance, insurance, warranty, and vehicle protection products.
- Secure financing approvals through lending institutions and maintain strong lender relationships.
- Ensure all regulatory, legal, and dealership documentation is completed accurately and in a timely manner.
- Maintain compliance with all provincial and federal regulations, dealership policies, and lender requirements.
- Collaborate with the sales team to support vehicle deliveries and enhance the overall customer experience.
- Achieve and exceed departmental performance objectives and profitability targets.
- Maintain a high level of product knowledge regarding financing programs, warranties, and protection products.
- Follow up with customers to ensure satisfaction and address any questions or concerns.
What we look for
- Previous experience as a Financial Services Manager, Business Manager, Finance Manager, or a similar role within the automotive industry.
- Strong knowledge of automotive financing, leasing, lender programs, and F&I products.
- Proven ability to build trust and establish rapport with customers.
- Excellent communication, presentation, and negotiation skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast paced and team-oriented environment.
- Proficiency with dealership management systems and finance software is an asset.
- Valid driver's license with a clean driving record.
Why Join Jim Pattison Toyota Downtown?
At Jim Pattison Toyota Downtown, we are committed to delivering exceptional customer experiences while fostering a positive and rewarding workplace for our team members. We value integrity, professionalism, and a customer-first approach. If you are passionate about automotive finance and helping customers make informed decisions, we would love to hear from you.
What We Offer
- Competitive compensation plan with commission and bonus opportunities.
- We have premium products with highly effective prices at our high-volume location.
- Career growth opportunities within a large and well-established automotive group.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Recognition and rewards program.
- Comprehensive benefits package.
- Amazing colleagues, great working environment, and a team building culture!
How to Apply
If this sounds like a great fit, please apply with your resume today!
Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/
This role requires successful candidates to submit a satisfactory Driver’s Abstract, Criminal Record, and Credit Check.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.
We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at
[email protected].
