Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk area
- Verify patient insurance information and collect payments
- Assist with patient registration and intake forms
- Maintain patient records and ensure accurate filing and organization
- Coordinate with health staff to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns
- Perform general clerical duties such as data entry, copying, and scanning documents
Qualifications:
- Previous experience in a customer service or health administrative role preferred
- Knowledge of health office procedures and terminology is a plus
- Strong organizational skills with the ability to multitask effectively
- Proficient in computerized systems and software applications
- Excellent communication skills, both verbal and written
- Ability to maintain confidentiality and handle sensitive information with discretion
- Attention to detail and accuracy in all tasks
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
Job Types: Full-time, Part-time, Fixed term contract
Pay: $18.75 per hour
Benefits:
- Extended health care
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
