Medical Receptionist
Job Summary
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting administrative functions within a busy medical office. This role requires strong communication skills, familiarity with electronic medical records, and experience with office management systems. The Medical Receptionist plays a vital role in ensuring smooth daily operations and delivering a positive patient experience.
Duties
- Greet patients warmly and efficiently manage check-in/check-out processes
- Schedule appointments using electronic medical records systems
- Verify patient information and update records accurately
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Collect patient payments and process billing transactions
- Maintain organized patient files and ensure confidentiality of sensitive information
- Assist with administrative tasks including data entry, filing, and correspondence
- Manage appointment reminders and follow-up communications
- Support the clinical team by coordinating patient flow and preparing necessary documentation
- Ensure the reception area remains clean, welcoming, and well-stocked with necessary supplies
Qualifications
- Prior experience as a Receptionist or Medical Office Assistant preferred
- Proficiency with electronic medical records systems
- Strong knowledge of healthcare documentation standards
- Excellent organizational skills with attention to detail
- Experience working with multi-line phone systems in a fast-paced environment
- Office experience in a healthcare setting is highly desirable
- Ability to handle sensitive information with discretion and professionalism
- Exceptional communication skills, both verbal and written
- Prior administrative experience in a front desk or customer service role is advantageous
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care.
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
