Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The Mate is responsible to maintain the appearance of the vessel which includes directing daily activities of the crew, maintaining the cleanliness and safety of the vessel, and assisting with navigating and maneuvering the vessel; will uphold the strictest safety standards for guests and crew; and will maintain a professional and friendly manner.
- Please note this is a seasonal/contract position*
Crew Benefits:
- Competitive Wage
- Retention Bonus - up to $500.00!
- Complimentary Cruise Tickets & Uniforms
- Crew Recognition Awards
- Crew Referral Program - up to $200.00 per referral
- Crew Events
- Paid Training
Duties and Responsibilities:
- Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System
- Assign deck crew tasks and provide direction
- Stand bridge watch and assist in the safe navigating and maneuvering of the vessel
- Take command should Captain become unable to
- Maintain the cleanliness and safety of the vessel
- Load or unload materials from vessels
- Handle lines to moor vessels to pier when necessary
- Stand watch to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
- Provide assistance to Marine Technician to operate and maintain ship equipment such as engines and generators, and winches
- Escalate any mechanical or maintenance issues to the Director, Marine & Facilities or Manager, Marine Operations.
- Be prepared to begin work at scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Additional job duties as assigned
Requirements & Qualifications:
- Must obtain valid Chief Mate (limited for a vessel of 60 gross tonnage) or more upon hire
- O.S.S.D. or equivalent as recognized by the Ministry of Education
- At least one (1) to three (3) years’ maritime experience
- Current Marine Basic First Aid
- Current (within previous two (2) years) Transport Canada approved marine medical certification
- Must hold a valid passport to be able to enter the United States
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Energetic and enthusiastic personality essential
- Must be service orientated, actively looking for ways to help others
- Will work for extended periods of time without sitting
- If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
- Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 30 pounds (14 kilograms)
- Walk, stand, sit and work in all types of weather conditions for extended periods
- Will be required to be available for work on all major holidays
City Cruises Canada does not use AI technology in any part of the recruitment process.
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Hornblower is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences. City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.
