Junior Dispatcher
About Us
SGH Transport is a growing transportation and logistics company based in Dorval, QC. We pride ourselves on delivering exceptional service while fostering a supportive, fast-paced, and team-oriented work environment.
What We Offer
- Modern office setting
- Supportive and collaborative team
- Growth and advancement opportunities
- Food provided
Job Summary
SGH Transport is seeking a motivated Junior Dispatcher to join our operations team. This is an excellent opportunity for someone looking to build a career in transportation and logistics.
The successful candidate will work closely with dispatch, operations, and sales to coordinate freight movements, communicate with drivers and customers, and ensure shipments are handled efficiently. We're looking for someone who is organized, eager to learn, and thrives in a fast-paced environment.
Responsibilities
- Assist dispatchers with daily freight planning and load coordination.
- Communicate with drivers, customers, and carriers regarding pickups, deliveries, and shipment updates.
- Monitor shipments and proactively resolve issues to maintain excellent customer service.
- Manage incoming customer and vendor calls and emails.
- Update and maintain transportation management systems and shipping software.
- Coordinate appointment scheduling and load tracking.
- Work closely with the sales and operations teams to maximize equipment utilization.
- Support pricing and load coverage as required.
- Perform other dispatch and administrative duties as assigned.
Qualifications
- Minimum 1 year of experience using LoadLink.
- Previous dispatching or transportation experience is preferred.
- Experience with container and intermodal transportation is considered a strong asset.
- Excellent customer service and communication skills.
- Strong organizational and time management abilities.
- Ability to multitask and work effectively in a fast-paced environment.
- Solution-oriented with strong problem-solving skills.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Fluency in spoken and written English is required.
- Additional languages (French, Punjabi, Hindi, Spanish, etc.) are considered an asset.
Why Join SGH Transport?
- Competitive compensation
- Opportunities for career growth within a rapidly expanding transportation company
- Friendly and supportive team environment
- Hands-on training and mentorship
- Stable, full-time employment
SGH Transport is an Equal Opportunity Employer. We welcome applications from all qualified candidates and are committed to creating an inclusive workplace without discrimination based on race, colour, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic under applicable law.
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Paid time off
Flexible language requirement:
Ability to commute/relocate:
- Dorval, QC: reliably commute or plan to relocate before starting work (required)
Experience:
- LOADLINK: 1 year (required)
Work Location: In person
