One Queen Cushman & Wakefield Patrol - Full-Time Dispatch
Position: Dispatcher
Site: One Queen Street East
Status: Full Time
Hours: Night Continental 1900-0700
Pay Rate: $20.49 /hr
Posting Date: June 30th, 2026
Internal Closing Date: July 15th, 2026
External Closing Date: July15th, 2026
Site Description: One Queen Street East is a 503,000-square-foot landmark offering modern amenities and premium office space in a prime Yonge and Queen location.
Job Duties and Responsibilities:
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Ensure staff are following the assigned patrol schedule;
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Provide clear and concise communication to security staff;
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Record all information in a detailed and factual manner;
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Follow communication guidelines issued by the client, such as prompt notification of incidents; using correct notification groups, and providing information that is detailed and factual;
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Be familiar with all Cushman & Wakefield and CPPIB Standard Operating Procedures and Emergency Procedures;
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Have very strong communication and customer service skills;
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Write detailed, factual, and concise incident reports;
Technical Requirements:
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Good working knowledge of MS Word, Excel, PowerPoint, Microsoft Outlook;
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Knowledge of security technology (i.e. CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems);
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Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.
Interpersonal Requirements:
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Excellent written and verbal communication skills;
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Strong command of the English language.
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Strong analytical, problem-solving, and decision-making skills;
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Strong organizational, prioritization, and time management skills;
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Ability to work in a challenging, fast-paced, multi-tasked environment;
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Flexible and adaptable in dealing with a diversity of situations and people;
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Ability to work efficiently under stress; Team player.
Qualifications:
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Must demonstrate a high degree of professionalism
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Must have at least 1 year of prior security experience
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Experience in security is considered an asset
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Must have strong verbal and written communication skills
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Must have a strong command and fluency in the English language
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Must be able to work in a fast-paced, dynamic environment both indoors and outdoors as required.
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Must be able to handle stress and pressure and make a sound decision under duress
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Must be comfortable working in a busy, highly populated area
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Must demonstrate high attention to detail / observational awareness
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Must demonstrate strong interpersonal skills and emotional intelligence
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Legally authorized to work in Canada
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Enjoy financial flexibility with on–demand, daily pay
