Job Summary
We are seeking a dedicated and detail-oriented Medical Office Assistant (MOA) to join our healthcare team and work alongside our current MOA. The ideal candidate will provide exceptional front desk support, manage electronic medical records, and assist with administrative tasks in a busy medical office setting whilst supporting several physicians in the clinic. This role requires strong organizational skills, familiarity with medical terminology, and experience using EMR software such as Oscar Pro. The MOA will be the first point of contact for patients and will play a vital role in ensuring smooth office operations and excellent patient care.
Responsibilities
- Greet patients warmly and efficiently manage check-in/check-out procedures at the front desk
- Schedule appointments, confirm patient visits, and reschedule as needed
- Manage multi-line phone systems to handle patient inquiries and direct calls appropriately
- Maintain accurate electronic medical records using Oscar Pro
- Prepare patient charts, ensuring confidentiality and compliance with privacy regulations
- Support clinical staff by handling administrative tasks such as faxing, scanning, and data entry
- Coordinate communication between patients, providers, and other healthcare professionals
- Ensure the reception area is clean, organized, and welcoming at all times
Requirements
- Proven experience as a Medical Office Assistant, Dental Receptionist, or in a similar healthcare administrative role
- Proficiency with electronic medical records systems such as Oscar Pro
- Strong knowledge of medical terminology and healthcare office procedures
- Excellent organizational skills with attention to detail
- Experience managing multi-line phone systems in a busy office environment
- Familiarity with dental or medical office software and practice management tools
- Ability to handle sensitive information with discretion and maintain confidentiality
- Prior office experience in a healthcare setting as well as MOA course completion is highly desirable
This position offers an opportunity to be an integral part of a compassionate healthcare team dedicated to providing outstanding patient service.
Pay: $21.00-$28.00 per hour
Work Location: In person
