Oxford International Career Colleges (OICC)
Oxford International Education Group, is a leading education provider committed to transforming lives through learning. OICC delivers career-focused training and student-centered support that prepares learners for success in high-demand industries such as healthcare, community care, and childcare. We are passionate about creating opportunities through education and helping students achieve their career and life goals. Join our growing Canadian team and help make a meaningful impact on Canadian students’ lives as a valued team member on our Career Colleges direct-to-student recruitment teams! If you’re passionate about helping students succeed in achieving their career goals, you’re a results-driven and data-driven individual, we want to hear from you!
Job Purpose
The Student Financial Services & Enrollment Coordinator plays an integral role in delivering an exceptional student experience by supporting prospective and enrolled students throughout their educational journey from enrollment through graduation. This position serves as the primary connection between the Admissions, Academics, Finance, and Student Services teams, ensuring students receive timely guidance regarding enrollment, financial aid, tuition, and institutional processes.
Enrollment & Registration
- Guide prospective and newly admitted students through the enrollment process, ensuring a seamless transition from Admissions to Academics.
- Prepare, generate, and maintain enrollment documentation including enrollment agreements, enrollment letters, student files, and official student letters.
- Coordinate student intake activities including creating student files, student ID cards and orientation preparation.
- Maintain accurate student records within institutional databases and student information systems.
- Ensure all enrollment documentation is complete prior to program start dates.
- Monitor student documentation throughout the student lifecycle. Process withdrawals, transfers, deferrals, and program changes in accordance with institutional policies.
- Respond to student inquiries within one business day.
Financial Aid & Student Funding
- Provide confidential financial aid advising to prospective and current students.
- Counsel students regarding tuition fees, payment options, Student Aid BC funding, private funding, and institutional payment plans.
- Assist students with Student Aid BC applications and supporting documentation.
- Review financial aid documentation for completeness and accuracy.
- Prepare financial letters and supporting documentation required by funding agencies.
- Develop, administer, and monitor student payment plans.
- Track tuition balances and communicate payment deadlines.
- Follow up on outstanding tuition accounts professionally and respectfully.
- Explain institutional policies relating to refunds, withdrawals, dismissals, and tuition obligations.
- Coordinate financial-related withdrawals or dismissals in accordance with institutional policy and provincial requirements.
Compliance & Administration
- Ensure compliance with the Private Training Act, PTIRU requirements, Student Aid BC, and applicable privacy legislation.
- Maintain accurate, confidential, and audit-ready student files.
- Support regulatory reporting, audits, and internal quality assurance activities.
- Prepare reports relating to enrollment, student funding, and tuition.
- Contribute to continuous improvement of enrollment and student service processes.
Other: General
- Maintain current knowledge of institutional policies, programs, provincial legislation, and regulatory developments.
- Build positive relationships with students, faculty, staff, and external partners.
- Participate in campus events, orientations, graduations, recruitment activities, and community initiatives as required.
Assist with administrative projects, reporting, and operational activities and other duties as assigned by management.
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Required
- Eligibility to work in Canada.
- Successful Criminal Record Check.
- 1+ year experience working within a Private Training Institution in British Columbia.
- 1+ year experience with Student Aid BC.
Preferred
- Familiarity with student information systems, CRM platforms, and Learning Management Systems.
- Experience with basic accounting functions such as AR, creating payment plans, etc.
Skills & Competencies
- Excellent communication and customer service skills.
- Strong organizational and time management abilities.
- High attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and interpersonal skills.
- Proficiency with Microsoft Office and student information systems.
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
As part of our recruitment process, we use AI-enabled technology to assist with tasks such as application screening and process administration. These tools are designed to support fairness and consistency, and human reviewers make all final decisions.
Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
If you require accommodations at any point during the application or hiring process, please contact [email protected]
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!
