Patient Care Coordinator – Fredericton, New Brunswick
Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Fredericton team.
This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.
What You’ll Do
- Be the first point of contact for patients and team members, answering questions and helping them get the support and care they need
- Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
- Coordinate appointments, including booking, rescheduling, and follow-ups
- Answer and screen incoming calls, determining urgency and routing or scheduling as needed
- Support patients through insurance pre-authorizations and claims
- Track clinical activity and prepare reports as required
- Keep equipment clean and in good working order, arranging maintenance or repairs when needed
- Take on other related duties as they come up
What We’re Looking For
- A positive, supportive attitude
- At least 1 year of experience in healthcare or customer/client service
- Strong communication skills and a professional, mature demeanor
- Excellent organizational skills and the ability to multitask
- Comfort learning new systems and processes
- Experience with an EMR system is an asset
- Experience in healthcare or sleep therapy is an asset, but not required – we provide training
- Bilingual French/English is an asset
Job Details
- Schedule: Monday to Friday, 8:30 AM-4:30 PM
- Job Type: Full-time
- Pay: $18-$24/hour, based on experience
What We Offer
- Extended Health, Dental & Vision Care
- Disability & Life Insurance
- Paid Vacation + Sick Time
- RRSP Matching
- Excellent work/life balance
If this sounds like the right next step for you, we'd love to hear from you.
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Fredericton, NB E3B 2T7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Which electronic medical records (EMR) systems are you familiar with?
- When would you be available to start?
Experience:
- Medical Administration: 1 year (preferred)
Language:
Work Location: In person
