- Positively engage, encourage, assist, and support participants to address housing and program related
issues such as: behaviour, social isolation, mental health, substance use and hygiene through problem
solving and accessing community resources, using case planning tools.
- Work in accordance with the Ontario Occupational Health and Safety Act
- Other duties as assigned by the Manager.
What You Bring to the Team:
- 1-2 years of direct experience in a residential or congregate setting.
- Experience working from a client centered approach with chronically homeless adults including those who,
come from racially and ethnically diverse backgrounds, experience barriers to services due to physical and
mental health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system,
recent immigration, or who are non-binary/transgender, or have pets in their care.
- Strong written, interpersonal, and oral communication skills.
- Informal counseling, analytical, and group facilitation skills.
- Highly developed ability to plan and prioritize work, while remaining adaptable and flexible.
- Possess strong skills in crisis intervention, and conflict resolution and be able to have sound problem solving and
decision-making skills under pressure.
- Knowledge and awareness of the housing first approach.
- Extensive knowledge of community-based resources for low-income people.
- Ability to network with external agency staff to meet client needs.
- Ability to work productively within a team setting and also independently.
- Must have ability to constructively give and receive feedback.
- Ability to work with limited direct day-to-day supervision.
- Certain sites will require the ability to cook and prepare meals for 40 or more residents.
- Strong organizational, written and oral administrative skills.
- Literacy in Word, Excel, Outlook, Windows, SMIS.
What Sets You Apart
- Experience working with homeless individuals from a client focused approach.
- Excellent communication, conflict resolution and de-escalation skills.
- Demonstrated ability to follow policies, procedures, and adhere to legislation.
- Ability and commitment to contribute to positive team dynamics.
- Applied computer skills (Microsoft Word, Excel, Microsoft Teams, Database programs etc.)
Compensation and Benefits
- For the 24-Hour Services Relief Worker, Fred Victor offers an hourly rate of $22.65.
- 8% Vacation Pay
- Access to employee and family assistance plan
How You Can Apply
Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to
Myself > Talent > Career Centre. External candidates may apply using this link: Fred Victor ADP Career Centre or by
scanning the QR code:
Please note that we are currently soft-launching our new online hiring system through ADP.
During this transition, not all job postings are available in the system yet. We appreciate your
patience as we work through this transition. As part of the application process, applicants are
asked to upload their resume and a cover letter as one document describing their interest in
joining the Fred Victor team.
