Kelowna In-Town Office, BC
Permanent Full-Time Position
Schedule: Friday, Saturday, Sunday and Monday — four 10-hour shifts
Budget Car & Truck Rental is looking for a friendly, reliable and customer-focused Customer Service Representative to join our team at our Kelowna in-town office.
This fast-paced role combines customer service, sales, administration and vehicle coordination. If you enjoy working with people and thrive in a busy environment, we’d love to hear from you.
Responsibilities
- Assist customers in person, by phone and by email throughout the rental process
- Open and close rental agreements accurately
- Promote rental products and services using a customer-focused sales approach
- Answer customer inquiries and resolve concerns professionally
- Coordinate vehicle availability and fleet requirements
- Complete daily administrative and operational tasks
- Clean vehicles and perform basic vehicle inspections as required
Requirements
- Valid BC Class 5 driver’s licence
- Customer service experience preferred
- Strong communication and problem-solving skills
- Reliable, professional and punctual
- Ability to work independently and as part of a team
- Availability to work the required Friday-to-Monday schedule, including holidays as required
What We Offer
- Permanent full-time employment
- Consistent four-day workweek
- Paid training
- Comprehensive benefits package
- RRSP matching program
- Employee Assistance Program (EAP)
- Employee rental discounts
- Opportunities for advancement within a recognized brand
- A fast-paced, team-oriented work environment
Benefits
- Dental care
- Extended health care
- Life insurance
- Disability insurance
- RRSP matching
- Paid time off
- On-site parking
- Employee Assistance Program
Schedule
- Four 10-hour shifts per week
- Friday, Saturday, Sunday, and Monday
- Holidays as required
Apply Today
Join a team that takes pride in delivering outstanding customer service and helping customers get where they need to go.
Pay: From $19.50 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
Ability to commute/relocate:
- Kelowna, BC V1X 4J7: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- BC Class 5 Drivers License or Better (required)
Work Location: In person
