Job Overview
B&J Global Inc. is a growing logistics and warehousing company providing warehousing, distribution, freight forwarding, cross-border transportation, Amazon FBA delivery, and 3PL logistics services to business clients.
We are currently looking for an experienced and responsible Logistics Operations Manager / Logistics Coordinator Manager to join our team. This position is responsible for managing daily logistics coordination, overseeing shipment and warehouse-related operations, supporting the logistics team, and ensuring smooth communication between customers, warehouses, carriers, drivers, and internal departments.
The ideal candidate should have strong logistics experience, good leadership and problem-solving skills, and the ability to communicate professionally in both English and Mandarin Chinese.
Key Responsibilities
- Oversee daily logistics coordination and operational workflow
- Manage and support logistics coordinators in handling customer orders, shipment tracking, delivery arrangements, and warehouse coordination
- Communicate with clients, warehouses, trucking companies, carriers, customs brokers, overseas agents, and internal teams
- Monitor shipment status and ensure timely updates are provided to customers
- Coordinate with warehouse teams regarding receiving, storage, order fulfillment, pickup, delivery, and inventory-related issues
- Assist with freight forwarding, trucking, cross-border shipments, and 3PL logistics operations
- Review and follow up on shipping documents, customer requirements, quotations, and operational issues
- Resolve shipment delays, customer concerns, warehouse issues, and other operational problems in a timely manner
- Improve team workflow, communication efficiency, and service quality
- Train, guide, and support team members as needed
- Prepare reports and provide updates to management
- Ensure company procedures and customer requirements are followed
Requirements
- Mandarin Chinese and English communication skills are required
- Previous experience in logistics, warehousing, freight forwarding, trucking, 3PL, supply chain, or related industries is required
- Previous team lead, supervisor, or management experience is preferred
- Strong communication, coordination, and problem-solving skills
- Able to manage multiple tasks and handle urgent matters in a fast-paced environment
- Strong sense of responsibility and attention to detail
- Good customer service skills and professional communication style
- Proficient with Microsoft Office, email communication, and basic computer systems
- Legal authorization to work in Canada is required
Preferred Qualifications
- Experience managing or supporting logistics coordinators, warehouse operations, or transportation teams
- Knowledge of freight forwarding, customs clearance, trucking, cross-border transportation, Amazon FBA, or 3PL warehousing
- Experience working with Mandarin-speaking clients, vendors, or overseas agents
- Valid driver’s licence and access to a vehicle is an asset
Schedule
- Monday to Friday
- Full-time position
- Additional support may be required depending on business needs
Compensation
- Competitive compensation based on experience
- Performance-based growth opportunities
- Salary will be discussed during the interview
Work Location
Mississauga, ON
How to Apply
If you have logistics operations experience, strong leadership skills, and the ability to manage daily logistics coordination in a fast-paced environment, we would like to hear from you.
Pay: From $55,000.00 per year
Benefits:
- Life insurance
- On-site parking
Work Location: In person
