Optometrist Assistant

Pearle Vision -
Whitby, ON

Quick apply

Job details

Full-time
$17.62–$22.00 an hour
3 hours ago

Qualifications

Optical experience
Management
Inventory control
Visual merchandising
Sales
Supplier management experience
Customer appointment booking
Merchandising
English
Complaint handling
Patient service
Retail product inventory management
Client services
Customer service orientation
Quality inspection
Merchandising display arrangement
Cleaning
Sales and customer service experience
Work order management
Guest issue resolution
Negotiation

Full job description

Job Responsibilities:

You will be responsible for the overall operation of Pearle Vision including, but not limited to:

· Keeping your location in an utmost presentable condition at all times;

· Keeping the lab operations smooth and in-check at all times;

· Proven sales record;

· Providing recommendations on how the advertising budgets are spent;

· Ensuring customer satisfaction and resolving customer disputes in professional and calm manner;

Additionally:

· Scheduling appointments for the Optometrists

· Pretesting patients and provide doctor support

· Fitting, Adjusting and dispensing eye glasses, and contact lenses under the optometrist’s supervision

· Accurately interpreting optical prescriptions written by optometrists or ophthalmologists;

· Giving advice to patients on lens type, frames and styling;

· Fitting contact lenses and giving detailed advice/training on their care and use;

· Taking accurate frame and facial measurements to ensure correct fit and positioning under the optometrist’s supervision;

· Collection of eye measurements including corneal width and thickness;

· Advising partially sighted patients on the use of low vision aids;

· Advising patients when adjustments or repairs to spectacles are needed;

· Helping clients select eyeglass and lens treatments including tints and coatings;

· Adjusting eyeglasses to ensure a proper fit;

· Ordering lenses from prescription houses and completed jobs from optical labs;

· Edging lenses accurately to ensure proper fit and to adhere to industry practices;

· Keeping track of orders, prescriptions, and inventory

· Creating work orders for lab technicians to ensure delivery of the proper lenses

· Checking lenses on delivery to ensure that they meet the required specifications;

· Arranging and maintaining creative shop displays;

· Liaising with sales representatives from vision care product suppliers;

· Active participation in store meetings

· Timely communication with the store Director/Business Manager

· Expected to be flexible & work a variety of shifts including evenings and weekends (retail hours)

· Keeping accurate patient and business records;

· Customer service and other tasks as required

· Selecting, managing and ordering a range of optical and non-optical products including Inventory, Optometrist supplies, Chiropodist supplies, and generally office and cleaning supplies as necessary;

· Maintain a clean and spotless appearance of the entire store that is welcoming to the patients

· Supervising and training trainee sales staff;

· Analyze cost and billing from vendors to ensure accuracy, credit and discount applications as negotiated with the suppliers;

Job Type: Full-time

Pay: $17.62-$22.00 per hour

Benefits:

Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Store discount
Vision care

Experience:

Customer Service/Sales/Optical Sales: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

Job seeker tools

Employer Tools

Browse

Stay Connected