We are looking for a reliable, motivated Live-In Hotel Manager to take ownership of the day-to-day operations of our hotel in St. Marys, Ontario.
This is a hands-on role for someone who enjoys hospitality, working independently, solving problems, and making sure guests have a great experience. You will work directly with the owners and become the main point of contact for the hotel.
Responsibilities
- Live on-site and oversee day-to-day hotel operations
- Carry the hotel phone and respond to guest calls and text messages
- Monitor and respond to hotel emails and guest inquiries
- Coordinate and help schedule cleaning staff
- Ensure rooms are ready and hotel standards are being maintained
- Handle guest questions, concerns, and issues as they arise
- Take ownership of overall guest satisfaction
- Work with the owners to identify and coordinate hotel maintenance
- Handle small/basic maintenance tasks when appropriate
- Keep owners informed of operational issues and opportunities for improvement
- Help create smooth systems for cleaning, maintenance, check-ins, and general hotel operations
Who We're Looking For
The ideal person is:
- Dependable and highly responsible
- Friendly and professional with guests
- Organized and a good communicator
- Comfortable working independently and taking initiative
- Able to solve problems without needing constant direction
- Handy enough to deal with small day-to-day maintenance issues
- Comfortable using a phone, email, booking systems, and basic technology
- Interested in taking real ownership over the success of the property
Hotel, hospitality, property management, maintenance, customer service, or management experience would be an asset, but attitude, reliability, problem-solving ability, and work ethic are extremely important to us.
Compensation
Compensation will be based on the candidate's experience, skill set, responsibilities, and overall fit.
We are looking for someone who wants more than simply a job. Compensation will have a performance-based component, and there is potential for an exceptional long-term manager to earn an equity/ownership opportunity in the business based on performance and contribution.
This could be a great opportunity for someone who wants to help grow a hospitality business while having significant autonomy and upside.
To Apply
Please send us:
- A short introduction about yourself
- Your work experience
- Any hotel, hospitality, management, maintenance, or customer-service experience
- Why a live-in hotel management role interests you
- Your availability to start
We are looking for the right long-term person, not simply someone to fill a position.
Pay: $3,000.00-$5,000.00 per month
Benefits:
- Flexible schedule
- Housing allowance
- On-site gym
- On-site parking
- Profit sharing
- Relocation assistance
- Work from home
Work Location: In person
