About the Opportunity
We are a well-established, family-owned Canadian distributor of industrial machinery, recognized as a leader in its sector for delivering an exceptional customer experience. Due to continued growth, we are looking for a high-energy, self-motivated Account Representative to service existing customers and develop new business within an assigned territory covering British Columbia and Saskatchewan.
This is an excellent opportunity for an outgoing sales professional with a take-charge attitude who thrives in a challenging, relationship-driven environment.
What You'll Do
Sales Prospecting
- Prospect your assigned sales territory, generating quality leads and accurately identifying prospective customers' needs
- Use a proactive, structured approach to maximize productive sales calls each day
- Act as a company ambassador, communicating product information and responding to inquiries professionally
- Collaborate with Sales Administrators and Product Specialists to develop accurate customer proposals and quotes
- Present quotes to customers and follow up on status in a timely manner
- Respond to website and telephone inquiries or leads within one business day
- Close sales orders to meet assigned sales targets
Account Management
- Service existing customers in your territory, maintaining strong relationships aligned with company service standards
- Act as a trusted resource to customers, maintaining up-to-date technical knowledge of relevant product lines
- Handle customer concerns promptly and professionally, escalating as appropriate
Sales Reporting
- Maintain accurate customer and prospect information in the company's CRM system
- Log appointments, calls, emails, and tasks on a timely basis
- Track opportunities through to sale and keep contact information current
What You Bring
- Minimum three (3) years' experience as an outside Account Representative
- Knowledge of the metal fabrication industry, including lasers, welding, and related equipment
- Excellent computer skills, including Microsoft Office; familiarity with Microsoft CRM an asset
- Highly organized with strong accuracy, thoroughness, and attention to detail
- A proactive approach combined with exceptional follow-up skills
- Excellent verbal and written communication skills
- A positive, energetic, and self-motivated demeanour
- Ability to work effectively both independently and as part of a team
- Proven ability to prioritize, multi-task, and anticipate customer needs
- Ability to travel to customer sites and attend trade shows
Pay: $75,000.00-$120,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Work Location: Hybrid remote in British Columbia
