Who We Are
Canada Guaranty is a privately held Canadian mortgage insurer, established in 2010 following the acquisition of AIG United Guaranty Mortgage Insurance Company Canada by the Ontario Teachers’ Pension Plan and National Mortgage Guaranty Holdings Inc.
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring Canadians are provided with greater access to affordable and sustainable homeownership.
Canada Guaranty’s performance-driven culture thrives on accountability, collaboration, and supportive teamwork. If you’re a dedicated team player with a strong track record of excellence, we can’t wait to hear from you!
About The Opportunity
Working as a liaison between the business, IT and industry partners, the Business Analyst is responsible for the timely and effective execution of new IT initiatives with lender partners, third party suppliers and internal stakeholders. The Business Analysis team supports a wide range of business and technology enhancements and operational functions, as well as playing a key role in delivering service excellence to Canada Guaranty’s customers. To succeed in this role, it is critical that the incumbent should be team and results-oriented, have an analytical way of thinking, an ability to collaborate with technical and non-technical resources, and a “can do” attitude.
In this role, you will:
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Take a lead role in the development of strategic technology solutions for customers and internal stakeholders.
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Work with lender partners and third-party suppliers to ensure timely and effective execution of new system integration initiatives.
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Collaborate with internal business units including Risk, Underwriting, Operations, Information Technology, Finance, Sales, and Loss Mitigation to facilitate requirements gathering and execution of key business and technical initiatives.
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Support the IT technical team in the estimation and development of these solutions.
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Plan and conduct user acceptance testing with lender partners and internal users to ensure solutions meet business needs.
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Lead small and mid-sized business and technical projects, including tracking progress, identifying, and resolving issues, and reporting status to IT and business stakeholders.
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Identify and lead process and efficiency improvement initiatives related to how the Business Analyst team functions.
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Periodically provide after-hours support associated with testing business and technical changes.
Essential Qualifications
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University degree in Business, Computer Science or related field, or equivalent work experience
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At least 3 years of progressive experience, preferably in financial services organizations. For senior roles, at least five years of direct experience in Business Analysis roles
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Knowledge of SQL, collaboration tools and wikis, and automation tools like Jenkins
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Understanding of waterfall, hybrid, and agile software development life cycles
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Demonstrated planning, organizational and time management skills with the ability to take accountability for and follow through on commitments
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Excellent listening and oral/written communication skills
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Exceptional analytical and conceptual thinking skills
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Ability to work independently on a variety of tasks and bring each of them to completion, while keeping management informed of status and seeking assistance as needed
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Ability to work with, and effectively adjust to, changing priorities and schedules
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Demonstrated ability to work in a respectful, collaborative, people and team-oriented environment
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A strong sense of urgency about assisting customers, solving problems, meeting challenging deadlines and achieving critical goals
Preferred Qualifications
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Basic knowledge of IT infrastructure (hardware, software, databases, networking, storage, and virtualization) and data exchange mechanisms (web services, REST API’s, SFTP, XML, JSON)
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Hold or in pursuit of CBAP designation
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Sound knowledge and experience working within mortgage lending or related financial services
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Detailed knowledge of the mortgage and mortgage insurance industries
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At least 3 years experience in a Business Analysis role
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Bilingualism (French and English), both written and spoken
What We Offer You
Canada Guaranty is proudly recognized by the Great Place to Work® Institute as one of the Best Workplaces™ in Canada – 100-999 Employees (2025, 2026). We are also honoured to be recognized as among the Best Workplaces™ in Financial Services & Insurance (2024, 2025), Best Workplaces™ in Ontario (2024, 2025), Best Workplaces™ for Mental Wellness (2025, 2026), Best Workplaces™ for Inclusion (2025), Best Workplaces™ for Women (2025, 2026), and Best Workplaces™ with the Most Trusted Executive Teams (2025, 2026). Join us and see why!
We offer a comprehensive total rewards package, including competitive compensation, company-matched retirement programs, health and dental coverage, flexible work options, and a friendly, inclusive, and supportive culture.
The salary range for this position ranges from $80,000 to $115,000. Offers are determined by a variety of factors, including job-related knowledge, skills, and experience, along with internal equity.
Accommodation Notice
Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.
We may leverage AI tools to assist us through our recruitment process. This posting is for an existing vacancy.
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