Overview:
At Fountain Tire Thunder Bay, we’re committed to delivering exceptional customer service and trusted automotive expertise. We’re currently looking for an experienced, customer-focused Automotive Service Advisor to join our Thunder Bay team.
This role is ideal for someone with automotive or tire industry experience who thrives in a fast-paced environment and enjoys building long-term customer relationships.
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
What is in it for you?
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Competitive compensation: $25–$35/hour + performance-based variable pay
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Comprehensive health, dental, and vision benefits
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RRSP program with company matching
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Ongoing training and career development opportunities
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Supportive leadership and team environment
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Full-Time consistent day shifts for improved work-life balance
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Employee discounts on tires, parts, and mechanical services
Primary Responsibilities:
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Creating work orders, scheduling appointments, and coordinating workflow with technicians
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Providing accurate quotes and clearly explaining recommended services and products
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Building trust with customers through strong communication and follow-up
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Recommending tires, wheels, and mechanical services based on customer needs
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Processing sales transactions and maintaining accurate customer records
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Supporting inventory and administrative processes
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Maintaining showroom standards and promotional displays
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Participating in safety initiatives and ongoing training programs
What does it take to get on track?
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Previous experience in the automotive, tire, or service industry is strongly preferred
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Strong English communication skills, both verbal and written
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Proven ability to provide professional customer service and build customer relationships
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Confidence in explaining products, services, and recommendations to customers
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Strong organizational skills and ability to multitask in a fast-paced environment
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Knowledge of passenger, light truck, and specialty tires and mechanical services is an asset
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Valid driver’s license with a satisfactory Driver’s Abstract
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Positive attitude, reliability, and team-oriented mindset
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.
