Responsibilities:
- Strategic Leadership : Define and execute regional business strategies aligned to national priorities, ensuring consistent delivery of growth objectives and operational excellence. Contribute to the development of business initiatives and support implementation across the area.
- Business Performance & Profitability Management : Own area performance across growth, profitability, and credit quality metrics. Drive business development from both internal and external sources to achieve short and long-term financial objectives while maintaining strong portfolio quality.
- People Leadership : Lead, coach, and develop a team of District Managers to build a strong leadership pipeline across the region. Oversee all people management activities including hiring, performance management, development, and engagement, while fostering a culture of accountability and results.
- Operational Delivery : Drive consistent execution of sales and service strategies across all branches, ensuring alignment to performance objectives. Oversee day-to-day operations across districts, ensuring efficiency, consistency, and strong customer outcomes.
- Risk & Control Oversight : Ensure sound credit practices and adherence to company policies and regulatory requirements. Own delinquency performance across the area and drive proactive mitigation strategies to maintain portfolio health.
- Expense Management & Efficiency : Manage operating expenses across the area, ensuring disciplined cost control while supporting business growth and operational effectiveness.
- Stakeholder Collaboration : Partner with cross-functional teams to support execution of business priorities and ensure alignment between field operations and corporate strategy. Build strong internal relationships to enable execution and remove barriers.
What we’re looking for:
- Post-secondary education in Business or a related field, or equivalent experience
- Minimum of 10 years of leadership experience in consumer finance or a related industry, with progressively increasing scope and responsibility
- Proven experience leading multi-unit, geographically dispersed teams
- Strong business acumen with the ability to balance growth, risk, and operational priorities
- Demonstrated leadership capability in developing high-performing teams and driving results
Working Conditions
- Frequent travel across the assigned region, including overnight travel
What you’ll love about working here:
Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.
What you can expect:
This posting is for an existing vacancy within our organization.
Artificial intelligence may be used in parts of the recruitment process.
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Permanent
