We're hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.
Job Details
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Location: Saint-Hubert, Québec (near Quartier DIX30)
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Rate: CAD $23-$26/hour + Commissions $
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Type: Full-time
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Start: As soon as you're ready
What You'll Be Doing
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Provide fast, professional solutions to client inquiries via phone, email, chat
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Maintain up-to-date knowledge of our products, services, and promotions
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Document requests in our support system and route them appropriately
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Create informative self-help content (written & video) for our community
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Assist brokerage implementations with a specialist as needed
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Develop new business and renewals - make recurring client calls, build lasting relationships
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Promote and propose our training courses
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Analyse client business needs and propose complementary solutions
What We're Looking For
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Excellent communication skills in French & English, spoken + written
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Experience with customer support via phone/email
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Ability to identify opportunities, generate leads, cross-sell
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Strong prioritization skills & result-driven mindset
Bonus If You Have:
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Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
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Experience learning new software and training others
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Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)
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Experience with help-desk and electronic communication tools
Why NexOne?
We're a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.
Ready to join us?
Send your resume by applying today, we'll move fast and look forward to meeting you!