Overview
We are seeking a highly organized, enthusiastic, and motivated Taproom Manager to lead the day-to-day operations of our taproom. This role is responsible for staff management & scheduling, inventory, event coordination, maintaining an excellent customer taproom experience & maximizing taproom profitability. The ideal candidate is a natural team builder, is passionate about customer experiences, thrives in a dynamic environment, and communicates clearly.
This role is a mix of 1 administrative shift and 4 taproom service shifts.
Key Responsibilities:
Staff Management & Scheduling
- Manage staff schedules & availability to meet operational needs while minimizing labor costs
- Organize and conduct individual check-ins with taproom staff to maintain engagement and performance
- Oversee job postings, interviews, hiring, and onboarding of new taproom staff
Communication & Team Support
- Ensuring all staff are informed of new beer offerings, events, and key updates for optimal customer experience
- Ensure staff have on-going beer education and quality assurance
- Manage taproom reservations
- Communicate with brewery staff to coordinate tap lists, and new beer releases
- Communicate with graphic designer for upcoming event promotions, general signage, merchandise, social graphics, newsletter info, and website updates
- Monitor social media occasionally, responding to DMs as needed
Taproom Operations
- Leading taproom servers from the floor by providing exceptional customer service to taproom guests
- Monitor task completion, cleanliness, and organization; address issues promptly
- Maintain inventory and stock levels for cleaning supplies and related items
- Oversee weekly tip distribution and report to accounting.
- Submit monthly sales reports to LGCA
- Manage keg rentals, including deposits, returns, and proper documentation
Inventory & Ordering
- Maintain stock and place orders for taproom needs.
- Ensure stock for glassware and promotional merchandise
- Collaborate with graphic designer on merchandise orders throughout the year
- Track and manage accurate inventory levels across all taproom products
- Identify cost-saving opportunities by comparing suppliers and consolidating orders to reduce shipping costs
Event Planning & Coordination
- Coordinate with Event Planner to ensure Taproom events are adequately staffed
- Ensure all staff members are informed and up-to-date with Taproom events calendar
Sales & POS Management
- Develop and implement strategies to increase taproom sales
- Maintain and update POS (Square) for in-person and online sales
Job Type: Full-time
Pay: $40,000.00-$44,000.00 per year
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have your own vehicle?
Language:
Licence/Certification:
- Smart Choices (preferred)
Work Location: In person
