Brown’s Bay Resort and Marina is seeking a reliable, hands-on Marina Operations Supervisor to oversee daily marina operations and ensure a safe, efficient, and welcoming waterfront experience for our guests. This role is ideal for a motivated individual with marine experience, strong leadership skills, and a commitment to exceptional customer service.
Key Responsibilities
- Supervise day-to-day marina operations, including docks, moorage, fuel dock, and waterfront facilities
- Ensure safe vessel traffic, mooring practices, and compliance with marina rules and safety standards
- Lead, train, and schedule marina staff; provide clear direction and on-site supervision
- Assist guests with moorage, docking, fueling, and marina-related inquiries
- Conduct regular dock inspections and coordinate minor repairs and maintenance
- Monitor weather conditions and respond appropriately to changing marine conditions
- Enforce marina policies in a professional and guest-focused manner
- Coordinate with resort management, maintenance, and front desk teams as needed
- Respond to emergencies and incidents promptly and effectively
- Maintain accurate records related to moorage, incidents, and daily operations
Qualifications & Experience
- Previous experience in marina operations, marine services, or waterfront supervision preferred
- Strong knowledge of boating practices, marine safety, and dock operations
- Leadership or supervisory experience is an asset
- Excellent communication and customer service skills
- Ability to remain calm and decisive in high-pressure or emergency situations
- Physically capable of working outdoors, lifting equipment, and assisting with vessels
- Experience using reservation and marina management systems to manage moorage availability, guest records, and daily operations
- Ability to enter, update, and maintain accurate reservation data
- Familiarity with inventory tracking systems for marina supplies, fuel, and operational materials
- Ability to place inventory and supply orders, monitor stock levels, and coordinate purchasing with management
- Basic proficiency with spreadsheets for tracking inventory usage, deliveries, and reorders
- Comfortable using email and internal systems to communicate ordering needs and confirmations
- Strong attention to detail when handling reservations, invoices, and purchase documentation
- Valid Marine Emergency Duties (MED) certification or willingness to obtain
- First Aid certification preferred
Work Environment
- Seasonal full time position with potential for extension
- Staff accommodation options negotiable
- Combination of weekday, weekend, and holiday shifts
- Outdoor, waterfront setting in a resort environment
Why Join Brown’s Bay Resort and Marina?
- Work in a scenic oceanfront location
- Be part of a friendly, professional, and supportive team
- Opportunity to play a key role in daily marina and resort operations
- Competitive seasonal compensation based on experience
How to Apply:
Please apply through Indeed with your resume and a brief cover letter outlining your relevant experience.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- On-site parking
- Store discount
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
