Manager, Care & Wellness Services, Niagara Falls, ON
The Manager, Care & Wellness Services is responsible for overseeing the day-to-day delivery of healthcare services, providing leadership to the nursing team, and ensuring compliance with all applicable legislation and professional standards. This role requires a leader who can balance clinical expertise with compassionate care and effective team management.
Key Responsibilities
- Assign, delegate, and evaluate the activities of the nursing team.
- Oversee resident health and personal care services, ensuring individualized care plans are developed and followed.
- Lead and participate in inter-professional assessments and resident care conferences.
- Implement and monitor quality improvement initiatives.
- Meet with residents and families to address concerns and promote resident-centered care.
- Review medical assessments to ensure resident needs can be met safely and effectively.
- Serve as the Infection Prevention and Control (IPAC) Coordinator.
- Recruit, schedule, supervise, and evaluate nursing staff.
- Conduct performance appraisals and provide ongoing staff education.
- Ensure accurate and complete resident health records are maintained.
- Promote and uphold resident rights, dignity, and respect.
- Support safe work practices and compliance with health and safety regulations.
- Manage department budgets and resources efficiently.
Qualifications
- Registered Nurse (RN) or Registered Practical Nurse (RPN) with current registration in good standing.
- Current CPR and First Aid certification.
- 3–5 years of leadership experience in seniors’ housing, retirement, or long-term care settings.
- Strong knowledge of the Retirement Homes Act, resident rights, and healthcare legislation.
- Demonstrated understanding of the needs of seniors, including dementia and complex care.
- Proven experience in staff management, education, and performance development.
- Experience managing budgets and departmental operations.
- Proficiency in Microsoft Office and clinical documentation systems.
- Clear vulnerable sector check, TB test, and proof of immunizations required.
What We Offer
- Competitive compensation with an annual starting salary of $72,000
- Comprehensive benefits package
- Opportunities for professional development and training
We thank all applicants for their interest; only those selected for further consideration will be contacted.
We are committed to equity, diversity, and inclusion, and welcome applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
Pay: From $72,000.00 per year
Experience:
- management in a Retirement or Long Term Care home: 1 year (preferred)
Licence/Certification:
- RPN & in good standing with the CNO (required)
Work Location: In person
