Manager Digital Innovation & Strategy

CAMH -
Toronto, ON

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Job details

Full-time
$110,020.48–$165,030.72 a year
11 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
PMP
English
Microsoft Office
Change management
Project management
Bachelor's
Organizational skills
IT
Business
Leadership
Communication skills
Information management
Negotiation
Time management
Analytics

Full job description

Reporting to the Director, Digital Acceleration and Initiatives, the Manager, Digital Strategy and Innovation, leads the planning, design, and implementation of CAMH’s digital transformation agenda. This role translates strategic vision into actionable initiatives that enhance care delivery, improve system integration, and foster a culture of innovation. The Manager will work collaboratively with stakeholders across CAMH to align digital strategy with the overall organizational strategy, ensuring digital innovation strengthens organizational goals. The Manager will strive to proactively identify opportunities and emerging technologies through strong internal and external relationships, ensuring CAMH is positioned on the leading edge of digital innovation. By understanding the evolving digital landscape, the Manager, along with the Director, will influence which solutions the hospital adopts and extend this influence across the broader mental health sector. The Manager will utilize data analytics and insights, while leveraging feedback collected through engagement activities to make decisions about digital strategies and innovative initiatives. The Manager will help advance innovation across the mental health sector by building strong partnerships with government, health system leaders, hospitals, community organizations, service providers, vendors, and other key stakeholders. The Manager will also work closely with cross-functional teams across CAMH to drive impactful advancements in digital health within our organization. The Manager will provide leadership, guidance, and mentorship to staff that support the execution of our digital roadmap. The Manager will drive innovative digital projects and ensure alignment with hospital objectives, while addressing operational excellence and risk mitigation to ensure safe, effective, and sustainable adoption of digital solutions.

Responsibilities

Identify and build digital health strategies that address care gaps, anticipate needs, and proactively enable patient-centred care
Integrate digital health work into IMG strategic plan and develop roadmaps that align to CAMH’s organizational strategy and leverage cross-cutting drivers such as technology, people and culture and system partnerships
Provide consultation, project management, and relationship management support around the CAMH digital strategy and actively engage with key internal stakeholders and external partners
Communicate with key stakeholders to identify technology needs and objectives, and to develop strategies and solutions that both solve immediate challenges and position CAMH as a leader in digital health innovation
Serve as a trusted advisor to clinical leadership, providing strategic recommendations that influence our digital investments and organizational priorities, propelling our digital strategy and partnership opportunities
Act as IMG liaison to the Digital Innovation Hub to support identification of emerging technologies that will support clinical and corporate teams, and to establish structures to implement those technologies.
Establish trust and maintain strong working relationships with key external stakeholders
Identify potential partnership opportunities that align with the hospital's vision for improved mental health services and work towards mutually beneficial initiatives
Seek opportunities to improve the use of current and emerging technology to enhance client care and provide and more seamless client experience
Facilitate organizational capacity development around current and future digital health technologies
Facilitate the discovery, validation, proposal development, funding, procurement, strategic planning, implementation and evaluation of digital health initiatives based on regional and provincial guidelines
Oversee and support the management all funding and budgets related to the digital strategy and digital health partnership initiatives
Oversee and support the operational management of the Digital Acceleration & Initiatives portfolio
Support internal stakeholders and project resources to ensure all processes, workflows, and projects are maintained and follow best practices in a timely manner
Facilitate organizational capacity development around current and future digital health technologies with a focus on AI, data-driven decision making, and digital literacy
Represent the hospital at conferences, seminars, and industry events to promote the organization as a leader in mental health and digital health innovation
Leads and foster a culture of consistency, accountability and continuous improvement while championing a collaborative, inclusive and learning-focused environment
Develop teams and encourage a collaborative work environment
Foster a healthy workplace by embracing diversity, encouraging teamwork, complying with regulations and elimination of harassment and discrimination
Proactively identify and mitigate risk, both project and operational, wherever it may arise with a focus on improving patient and public safety, and overall quality of care and service
Performs and supervises work in accordance with applicable provisions of the Occupational Health and Safety Act and Regulations
Provides a work environment that embraces diversity and is free of harassment and discrimination
Ensures that CAMH resources (human and financial) are used as efficiently as possible
Mentor and support the learning and development of team members

Qualifications

Bachelor’s degree in a relevant field (e.g. Business Administration, Health Informatics, Computer Science, Information Technology)
A minimum of 5-7 years of experience in Project Management, Information Management and/ or Information Technology preferably in a healthcare setting
Experience in a leadership and/or management role working with direct reports, indirect reports and executives
Knowledge and experience with strategy development, analytics and strategic thinking with a focus on data-driven decision making and digital innovation is an asset
Knowledge of the mental health sector and data privacy (PHIPA) and security legislation, requirements and best practice is an asset
Knowledge in facilitation, consultation and negotiation skills; ability to influence team members and key stakeholders to achieve goals associated with successful project delivery
Exceptional organizational skills, time management skills, and experience managing multiple high- profile priorities
Excellent interpersonal skills with the ability to work collaboratively and independently
Experience facilitating diverse groups and demonstrated the ability to find the best approach or solution to highly diverse challenges
Knowledge and experience in change management and digital adoption/ change enablement
Supports a workplace that embraces diversity, encourages teamwork, and complies with all applicable and regulatory requirements
Proficiency in Microsoft Office including Word, Excel, and PowerPoint
Familiarity with project management platforms is an asset
Excellent verbal and written communication skills in English
PMP certified is an asset

Compensation & Benefits:

Salary is competitive and based on experience, with a hiring range of $110,020.48 – $137,525.60 per year.
Employees in this role may progress within the full pay range of $110,020.48– $165,030.72 per year
CAMH’s Total Rewards : Includes participation in HOOPP defined benefit pension plan , extended health and dental benefits, paid vacation starting at 4 weeks, flexible work arrangements, and ongoing professional development support.

This role allows professionals to apply their expertise in a mission-driven environment dedicated to public health outcomes

If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

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